Strategic Partner Account Manager

August 29

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Aircall

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Telecommunications • SaaS • Enterprise

Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.

501 - 1000 employees

Founded 2014

📡 Telecommunications

☁️ SaaS

🏢 Enterprise

💰 Venture Round on 2022-02

📋 Description

• Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. • With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. • With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success. • How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in • We are seeking a driven and dynamic individual to join our DACH Partnerships team in the Berlin office. You will play a pivotal role in our regional growth and development of one of our largest partner ecosystems. • As a Partner Account Manager, you will help us grow the pipeline and revenue through our Channel partners and Agencies (also defined as System Integrators, Solution Partners, Digital Consulting firms etc). • Your leadership & knowledge of the market will help drive the go-to-market strategy, collaborating with Sales, Marketing, and Outbound to ensure smooth execution and sustained growth in the region.

🎯 Requirements

• Confident Communicator. Languages: Native German language, English fluent. • You have at least 2-3 years of experience, ideally in partnership development, in a competitive, data-driven environment. • You have a strong understanding of SaaS business models and an interest in technology • Analytical and strategic thinking abilities, KPI driven approach. • Excellent communication, negotiation, and interpersonal skills. • Bachelor’s degree in Business, Sales, Marketing, or a related field. • Entrepreneurial mindset to establish and grow our presence in the DACH market, demonstrating autonomy. • Analytically Minded: Driven to meet and exceed quarterly targets. Systematic approach to working, your decisions are data-informed. • Naturally curious and passionate about learning and adapting to new markets, technologies, and sales strategies. • Strong Communicator: Networking and relationship building are important to you. We are looking for someone outgoing. You are confident to interact with senior-level points of contact. • Team Player: Committed, ambitious, humble, with a systematic approach to working, but most importantly - a great team player!

🏖️ Benefits

• Competitive salary package & benefits • Our people matter, work-life balance is important at Aircall • Fast-learning environment, entrepreneurial and strong team spirit • 45+ Nationalities: cosmopolite & multi-cultural mindset