IT Security Systems Administrator – Telecom

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AireSpring

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2001

Founded in 2001 with headquarters in Clearwater, FL, AireSpring is an award-winning global managed services provider and next generation aggregator specializing in Managed IT, Network Services and Unified Communications serving thousands of businesses worldwide. AireSpring provides fully managed and connected end-to-end, next-generation solutions for multi-location, enterprise customers, including Global Managed SD-WAN, Unified Communications (UCaaS), Business VoIP, SIP Trunking with Microsoft Teams integration, MPLS, Managed Security, Managed Failover, and Global Business Internet. AireSpring's solutions are offered through a diversified network of global channel partners that includes distributors, technology solutions brokers, online technology marketplaces, telecom sales agencies, managed service providers, and value-added resellers. AireSpring's services are delivered over its revolutionary nationwide IP network, or Global Private Network (GPN) with 23 PoPs worldwide providing customers with a fully integrated, end-to-end solution from a single vendor.AireSpring has received numerous industry awards for "Product of the Year,"​ "Best Telecom Deal,"​ "Best in Show,"​ and "Top Channel Program."​ AireSpring is privately held, diversified, debt-free, and renowned in the industry for delivering a broad range of innovative cloud communications and connectivity solutions at competitive rates.

📋 Description

• Manage enterprise firewalls, including Cisco Meraki, SonicWall, and Fortinet . • Monitor and respond to security alerts using XDR, RMM, and SIEM platforms. • Lead incident response , breach remediation, and root-cause analysis . • Administer Bitdefender Endpoint Protection and similar endpoint security tools. • Secure the Microsoft 365 tenant , including Defender, identity protection, and conditional access policies. • Support SOC 2 and ISO 27002 compliance activities. • Collaborate with internal teams to support telecom-specific applications and integrations . • Monitor system performance, troubleshoot issues, and provide timely resolutions to minimize downtime. • Ensure compliance with telecom industry standards , data protection regulations, and company policies. • Create and maintain documentation for system configurations, processes, and troubleshooting guides . • Perform Windows Server and Linux administration . • Manage user accounts, access permissions, and IT resources across enterprise systems. • Support and maintain virtualization platforms (VMware and Hyper-V). • Perform networking fundamentals and troubleshooting . • Provide technical support to end users, ensuring effective communication and timely resolution of IT-related concerns. • Research and recommend technology upgrades or enhancements to optimize IT operations. • Stay current with the latest IT trends and best practices relevant to the telecom sector.

🎯 Requirements

• Good English proficiency, both written and verbal. • Bachelor's degree in Information Technology, Telecommunications, or a related field; or equivalent work experience. • Senior-level experience in systems and security administration. • Strong networking, operating system, and virtualization knowledge. • Experience responding to real-world security incidents. • Proven experience as an IT Systems Administrator, preferably in a telecom-focused organization. • Strong understanding of IT infrastructure, including servers, storage systems, and cloud environments. • Proficiency in managing enterprise software, operating systems (Windows/Linux), and IT tools. • Knowledge of telecom industry applications and requirements is a significant advantage. • Excellent problem-solving and analytical skills with a proactive approach to system management. • Strong interpersonal and communication skills for collaborating with teams and supporting users. • Experience with virtualization platforms (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure) is a plus. • Relevant certifications such as Security+, CySA+, CEH, SSCP, ITIL, CompTIA Server+, or Microsoft Certified: Azure Administrator are advantageous. • Ability to multitask and prioritize in a fast-paced, remote working environment.

🏖️ Benefits

• remote work • reliable internet connection • suitable workspace