Data Analytics Manager

🕒 January 12

🇺🇸 United States – Remote

💵 $108k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📉 Data Analyst

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Airship

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 $25M Series F on 2018-06

SaaS • Artificial Intelligence • B2B

Airship is a comprehensive customer experience platform that empowers businesses to orchestrate, personalize, and optimize customer journeys across multiple channels, including apps, web, SMS, email, and mobile wallets. It offers a no-code solution, allowing teams to create seamless, mobile-first experiences without the need for extensive development resources. Airship's platform uses AI to enhance engagement and personalization through generative and predictive insights, supporting industries such as travel, retail, finance, and telecommunications. Trusted by leading global brands, Airship aims to overcome the challenges of disconnected and siloed customer interactions, driving loyalty and revenue growth through innovative, data-driven solutions.

📋 Description

• Prioritize and manage team tasks/deliverables to hit company goals and align with company vision • Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities • Define and implement consistent measurement standards and reporting process, leveraging data to inform business decisions, and make recommendations for improvement • Build and maintain strong relationships with key stakeholders, identifying business needs and carrying out necessary processes and practices to monitor progress and results • Collaborates with others to support use of visualization reporting tools to provide more effective decision-making and accountability at the service line level • Support relationships with key stakeholders to deliver solutions include resolving issues, answering questions, obtaining information, and providing documentation • Serve as the analytics subject matter expert, providing clear, data-driven insights and recommendations in a consistent format • Provides recommendations to business stakeholders to solve complex business issues through data • Contribute to strategic discussions, collaborating with the BD team to develop innovative product positioning approaches • Stay updated on ASO trends, ensuring the insights provided remain cutting-edge and align with client needs • Define key metrics for assessing the impact of ASO performance offerings on potential clients • Interpret data, analyze results, provide and improve ongoing reports on Looker • Develop and implement Big Query tables and Looker reports for internal and external use • Acts as a liaison to support business planning, implementation, validation and scalability of current data warehousing • Provide mentorship and support in hiring, training, and retaining a high-performing analytics team

🎯 Requirements

• 2+ years of experience leading a team of analysts in a fast-paced environment • 5+ years of experience manipulating large complex data sets, doing quantitative analysis, statistical modeling and visualization • Expert regarding best practices around data manipulation, building data pipelines, feature engineering and creating dashboards • Ability to lead initiatives across multiple product areas and communicate findings with leadership and product teams to quickly turn insights into actions • Ability to effectively communicate complex analytical results or issues to internal and/or external stakeholders • Experience with online ads or mobile marketing • Expertise in data analytics and visualization and experimentation • Expertise in SQL; experience with Python or R • Experience with data warehouses and big data technologies such as Looker Studio, Redshift, Snowflake, Big Query, Presto, Athena, Spark, DBT • Understanding the importance of delivering value to our clients, not just completing tasks to specs • Excellent communication skills, both written and verbal to both technical and non-technical partners • Ability to speak to measurable impacts you have made with insights derived from you and your team • Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment • Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!

🏖️ Benefits

• Competitive medical, dental, and vision insurance options for you and your dependents • Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off • Support for your overall wellbeing with mental health and wellness resources • Employer-subsidized life insurance as well as short-term and long-term disability • A digital-first work environment and a monthly stipend to support remote work • Mentorship and growth opportunities to build skills and accelerate professional development • And more!