Senior Email Operations Team Manager

🕒 September 14

🇵🇱 Poland – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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airSlate

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📦 Logistics

📣 Marketing

💰 $51.5M Series B on 2022-06

Consulting • Logistics • Marketing

airSlate is a software company that empowers users to create, innovate, automate, and digitally transform their workflows. The company focuses on developing solutions that enhance productivity and streamline processes for various organizations.

📋 Description

• Own email-channel-driven attributed revenue as a business outcome • Define email and push notification strategy aligned with product and marketing strategies • Lead churn-prevention and win-back initiatives across email and push notifications • Set the email roadmap for 2026 and beyond across three products • Define email’s role in multi-channel orchestration • Translate behavioral signals, predictive churn scores, and lifecycle classifications into segmentation logic and program triggers • Define data requirements for email programs and own data requests • Own the team’s contribution to the revenue attribution model • Partner with data teams on lifecycle-stage KPIs and attribution validation • Own email dashboards with the data team • Use generative and agentic AI tooling for personalization and automation • Manage and develop three email marketing specialists • Coordinate with email development, data, demand generation, and product stakeholders • Maintain and evolve automated email journeys across all four products in airEML • Ensure email deliverability and list health at scale

🎯 Requirements

• 5+ years in email marketing as a senior contributor or leader, retention marketing, or lifecycle marketing with an email focus • B2C or B2B SaaS/subscription product experience at scale preferred • Proven end-to-end ownership of an email and/or retention/lifecycle program, including strategy, journey design, segmentation logic, and KPI ownership • Familiarity with attribution models and attribution windows • Experience using behavioral data and predictive models for segmentation, such as churn scoring or lifecycle stage classification • Hands-on experience with a major marketing automation or email platform: Braze, Klaviyo, Iterable, Marketo, HubSpot, or an internal equivalent • Cross-functional collaboration experience with Product and Data Science teams • Strategic thinking at the program level • Strong analytical skills, including dashboards and data-warehouse-sourced data • Understanding of email deliverability and list health at scale (100K+ subscriber base) • A Bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent practical experience • Upper-Intermediate (B2) or higher English, written and spoken • Experience in a multi-product or multi-brand environment

🏖️ Benefits

• Flexible working environment with remote and hybrid working options • Performance-based bonus system • Stock options • Courses, conferences, and access to learning resources • Career growth and internal mobility opportunities • Health coverage tailored to each country • Wellness programmes and access to fitness options • Quarterly company-wide Mental Health Days • Flexibility for parents • airSlate Junior Club for kids • Company-wide family days • Pet-friendly approach • Charitable initiatives through the airSlate Care programme • Matching employee donations • Transparent communication and company-wide Q&A sessions

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