Technical Support Engineer

🔥 1 hour ago

🌐 Poland, Ukraine – Remote

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⏰ Full Time

🟢 Junior

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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🗣️🇺🇦 Ukrainian Required

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Logo of airSlate

airSlate

501 - 1000 employees

💼 Consulting

📦 Logistics

📣 Marketing

💰 $51.5M Series B on 2022-06

Consulting • Logistics • Marketing

airSlate is a software company that empowers users to create, innovate, automate, and digitally transform their workflows. The company focuses on developing solutions that enhance productivity and streamline processes for various organizations.

📋 Description

• Monitor and perform initial diagnosis of infrastructure problems • Respond to alerts independently or with the duty DevOps engineer for the responsible team • Create new and improve existing monitoring rules • Perform basic DevOps tasks • Document monitoring, alerts, diagnoses, and DevOps work • Participate in on-duty shifts one week per month

🎯 Requirements

• 1+ years of experience as a Technical Support • Knowledge of Linux, AWS, Docker, CI/CD, monitoring and version control systems • Willingness to learn Linux, AWS, Docker, Terraform, Kubernetes, CI/CD, Prometheus and Grafana • Readiness to work on-duty shifts • B2+ English • Fluency in Ukrainian

🏖️ Benefits

• Flexible working environment with remote and hybrid working options • Performance-based bonus system • Stock options • Courses, conferences, and access to learning resources • Career growth and internal mobility support • Health coverage • Wellness programmes • Access to fitness options • Quarterly company-wide Mental Health Days • Flexibility for parents • airSlate Junior Club for kids • Company-wide family days • Pet-friendly approach • Charitable initiatives through the airSlate Care programme • Matching employee donations

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