Operations Assistant

🔥 35 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 24%

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Logo of AJ Media

AJ Media

11 - 50 employees

📣 Marketing

💼 Consulting

🤝 B2B

Marketing • Consulting • B2B

AJ Media is a strategic performance marketing firm that helps partners achieve high-quality, profitable customer and lead acquisition. It emphasizes deep collaboration and takes ownership of growth targets, using a systematic approach that combines sophisticated statistical models with tactical market research to identify and exploit market inefficiencies. The firm focuses on measurable results and consistent over-delivery for its clients.

📋 Description

• Purchase domains and set up brand-level administrative tasks as instructed • Gather, organize, and prepare documentation for merchant account applications • Maintain and update brand setup and compliance checklists • Set up helpdesk/ticketing infrastructure using established categories, auto-responses, and escalation rules • Assemble and organize 3PL agreement and returns paperwork and route it to the Supply Chain Manager as needed • Execute Shopify store setup tasks, including product listing entry, pricing updates, and collections setup • Track platform integration checklist status for payment gateways, email marketing tools, review apps, analytics, and fulfillment • Run pre-launch QA checklists and log results for checkout flows, order confirmation triggers, mobile performance, and pixel/analytics firing • Escalate launch failures to the COO; not authorized to sign off on go-live • Update and maintain launch SOP documents • Support the COO with administrative work for merchant setup and site launch coordination across AJ Media's ecommerce brand portfolio

🎯 Requirements

• 1-3 years of administrative, project-coordination, or ecommerce support experience • Highly detail-oriented and organized, comfortable following checklists precisely and without dropping items • Basic familiarity with Shopify at a listing/content-entry level, not developer level • Comfortable with spreadsheets, trackers, and basic dashboard monitoring • Clear written communication for coordinating with vendors, developers, and internal team members • Comfortable working with structured guidance and defined checklists; able to work autonomously • Exposure to merchant account or payment processor documentation preferred • Familiarity with Shopify, Klaviyo, Gorgias, AirCall, and CheckoutChamp preferred • Experience supporting multiple brands or entities simultaneously preferred

🏖️ Benefits

• Competitive Salary • Rapid Advancement: Fast-track growth opportunities as you prove your ability to scale campaigns. • Work with a fast-moving, results-obsessed team building category-defining brands • 100% remote — work from wherever you do your best work • Paid leaves • Allowances • HMO • Access to training, playbooks, and mentorship from experienced ecommerce operators

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🇵🇭 Philippines – Remote

💰 $6.5M Post-IPO Equity on 2010-03

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations