Solutions Engineer

🕒 6 days ago

🇺🇸 United States – Remote

💵 $149.5k - $193.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

🚫👨‍🎓 No degree required

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Algolia

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🤖 Artificial Intelligence

☁️ SaaS

🛍️ eCommerce

💰 $150M Series D on 2021-07

Artificial Intelligence • SaaS • eCommerce

Algolia is an innovative company specializing in AI-powered search solutions. Offering a comprehensive suite of tools, including AI Search, AI Browse, and AI Recommendations, Algolia helps businesses enhance their customer experiences through powerful search capabilities. Their platform supports a vast range of integrations such as Shopify, Salesforce Commerce Cloud, and Adobe Commerce, making it easy for businesses to implement and manage custom search functionalities efficiently. Algolia is known for its fast, scalable search engine, capable of handling over 1. 7 trillion queries annually, and provides extensive analytical insights and user interface components tailored for specific customer journeys.

📋 Description

• Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions • Understand customer goals and how Algolia’s solution can address those needs. • Assist in the Sales process including technical discovery, technical demo, Proof of Concept (POC), RFP responses. • Leverage the tools, frameworks, and partners of the Algolia ecosystem to validate technical and functional fit. • Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams • Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world • Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process in order to ensure highly successful onboarding

🎯 Requirements

• 2+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space • Previous software development experience in one or more of the following areas: Front End: JavaScript, TypeScript, React; Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C • Experience with data formats and data transformation • Great oral and written communication skills • Superior organizational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail • Obsessed with Solving Customer Problems • Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure)

🏖️ Benefits

• Flexible workplace strategy • High-trust environment with autonomy • Inclusive workplace values