Defined Benefits Client Manager II

🔥 3 hours ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $72k - $88k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

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Alight Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

🏥 Healthcare

☁️ SaaS

💰 $22.5M Post-IPO Secondary - Alight Solutions on 2023-08

B2B • Healthcare • SaaS

Alight Solutions is a leading benefits administration provider that delivers health, wealth, leave, and related HR point solutions for large organizations and their employees. The company helps manage benefits administration and human capital-related processes for enterprises, serving many of the world’s largest organizations and over 30 million people. Alight also emphasizes product and technology roles, corporate sustainability, total rewards, and a focus on transforming lives and organizations by maximizing health, financial and work wellbeing.

📋 Description

• Serving as subject matter expert on defined benefit regulations, compliance requirements, and industry best practices. • Staying informed about market trends, legislative changes, and emerging technologies in the retirement benefits space. • Utilizing expert knowledge of DB to work with the client on difficult plan issues. • Managing in-year revenue growth with a focus on project work and upselling existing scope. • Managing to the client contract, and preserving contract margins including SLA adherence and E&O negotiations. • Partnering with Oversight & Excellence to reduce total cost. • Collaborating with Renewal Executives and Client Leader to prepare renewal.

🎯 Requirements

• 5+ years of experience in defined benefit plan administration. • 5+ years direct experience in client relationship management and project management. • Possess the ability to work with and influence all areas of the client delivery business, across all stakeholders, and to best meet the outcomes for the client. • Possess the ability to anticipate the needs of client based on extensive DB and client knowledge. Identify and lead team through changes, supporting the goals of the client. • Possess effective communication and influencing skills on domain and technical matters, internally and externally.

🏖️ Benefits

• Health, dental and vision coverages starting Day One. • Wellbeing programs. • Retirement plans with contribution matching. • Generous time off. • Parental leave. • Continuing education. • Career growth opportunities. • Flexible working arrangements.