Alight Solutions
10,000+ employees
Founded 2016
🏢 Enterprise
👥 HR Tech
☁️ SaaS
Enterprise • HR Tech • SaaS
Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.
Director, Engagement Services
🕒 May 22
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Alight Solutions
10,000+ employees
Founded 2016
🏢 Enterprise
👥 HR Tech
☁️ SaaS
Enterprise • HR Tech • SaaS
Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.
📋 Description
• develop and implement strategies to enhance customer satisfaction, loyalty, and retention • collaborate to execute programs that drive business growth and customer advocacy • lead client teams to deliver large, complex communication projects • plan the development of effective multi-media communication and change management campaigns • stay current with communication trends and demonstrate fluency with delivery channels • consult with select clients at the senior HR level • create and nurture client relationships and become a trusted partner • address client needs with creative strategy and technology • help build cohesive, high-impact teams • identify and pursue business development opportunities • create proposals and advance sales initiatives
🎯 Requirements
• exceptional verbal and written communication skills • 10+ years of relevant work experience • higher level of education in a related discipline • compelling communication material writing for a variety of audiences • excellent organizational and project management skills • impressive internal and external communication skills • ability to listen comprehensively and deliver clear instructions • ability to assimilate source materials and input from subject matter experts • software fluency, including the Microsoft 365 and Adobe Acrobat • demonstrated presentation, business development, and selling skills • able to travel (up to 15%)
🏖️ Benefits
• health, dental and vision coverages starting Day One • wellbeing programs • retirement plans with contribution matching • generous time off • parental leave • continuing education • career growth opportunities • flexible working arrangements
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