Health Client Leader

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Logo of Alight Solutions

Alight Solutions

10,000+ employees

Founded 2016

🏢 Enterprise

👥 HR Tech

☁️ SaaS

Enterprise • HR Tech • SaaS

Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.

📋 Description

• The Health Client Leader manages Benefits Management Services, serving as the primary contact for a direct client. • Responsibilities include implementing new benefits programs. • You will collaborate with HRIS, Payroll, Legal, and Communications teams to support system or program changes, integrations, and special projects. • Providing benefits expertise for US-based mergers and acquisition activities. • Assisting with the implementation of new benefits programs. • Coordinating with benefit vendors to address employees’ benefits-related questions or concerns, serving as a liaison between vendors and employees as appropriate. • Assisting with the drafting, reviewing, and updating of benefits communication materials. • Completing and submitting vendor coordination of benefits data requests. • Working with the client risk teams to manage Benefits team standard operating procedures (SOPs). • Coordinating data collection to respond to legal requests for benefits information. • Assisting with Annual Enrollment activities by managing project planning, coordinating deadlines across teams and vendors. • Conducting testing, reviewing enrollment materials and websites, and verifying coverage details with carriers and vendors. • Managing vendor contracts and coordinating delivery activities for Workday. • Overseeing system integrations, processing payroll adjustments for benefits, and addressing inquiries in the Workday HR Case benefits queue. • Managing tuition reimbursement claw backs by identifying them through report analysis, issuing repayment requests, and tracking repayments. • Managing and supporting client reimbursement programs, including communication, administration, program updates, and addressing inquiries.

🎯 Requirements

• Have bachelor's in Human Resources, Business Administration, Finance, or a related field, or equivalent combination of education and experience. • 5+ years of experience administering U.S. employee benefits programs, including health and welfare, retirement, and leave programs. • Demonstrate ability to analyze benefits data, identify issues, and implement solutions. • Have excellent written and verbal communication skills with the ability to explain complex benefits information clearly and effectively. • Have experience partnering with HRIS, Payroll, Legal, Communications, and external vendors to implement benefits-related initiatives.

🏖️ Benefits

• health, dental and vision coverages starting Day One • wellbeing programs • retirement plans with contribution matching • generous time off • parental leave • continuing education • career growth opportunities

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