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Alight Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏢 Enterprise

👥 HR Tech

☁️ SaaS

Enterprise • HR Tech • SaaS

Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.

📋 Description

• Deliver high standards of quality, accuracy, and timeliness across all assigned tasks • Consistently meet or exceed client Service Level Agreements (SLAs) • Adhere strictly to SOPs, process guidelines, and compliance requirements • Demonstrate ownership and accountability for end-to-end task delivery • Actively participate in daily huddles, status meetings, and team discussions • Responsible for processing activities related to client benefit plans as configured in organizational tools • Perform SOP-driven transaction processing tasks with accuracy and consistency • Ensure compliance with internal and client SLAs • Maintain updated SOPs and documentation, following predefined procedures • Ensure performance metrics are consistently met or exceeded • Active participation in team huddles and status meetings is essential

🎯 Requirements

• Good computer operating skills, including MS Office applications • Typing speed of minimum 25 WPM with 90% accuracy • Strong attention to detail and ability to work with high accuracy • Good written and verbal communication skills • Ability to prioritize work effectively to meet client and business needs • Bachelor’s degree in any discipline (B. A, B.Com, B.Sc, BBA) • Exclusions: B.Ed., LLB, B.Tech, BE, B.Sc (IT), Fulltime MBA, MCA, PDDCA, and any 2year regular postgraduation professional degree

🏖️ Benefits

• Options include a variety of health coverage options • Wellbeing and support programs • Retirement • Vacation and sick leave • Maternity, paternity & adoption leave • Continuing education and training as well as several voluntary benefit options