Care Coordinator

🕒 July 7

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $18 - $20 / hour

⏰ Full Time

🟢 Junior

✨ Care Coordinator

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Aligned Modern Health

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51 - 200 employees

💰 Private Equity Round on 2016-06

As an innovative provider of complementary healthcare services, Aligned Modern Health offers patients and their doctors integrative, non-pharmaceutical, non-surgical options for treatment of a variety of health challenges.

📋 Description

• Provide exceptional customer service and build rapport with patients • Serve as our new patient scheduling liaison for 16 clinics across the Chicagoland area and 20+ states virtually for telehealth visits • Manage and schedule new patient appointments and promptly respond to new patient inquiries • Provide support to clinics for scheduling, insurance collection, and billing related questions

🎯 Requirements

• Bachelors degree from a 4-year accredited school • 1+ years of experience in retail, sales, hospitality, or customer relations • Excellent listening and communication skills • Great team player able to adapt in a fast-paced work environment • Customer-first, outgoing attitude and exceptional customer service skills • Professional and courteous demeanor in all forms of communication • Superior written and verbal communication skills; top-notch tact in handling confidential and sensitive information • Demonstrated ability to work well in a fast-paced, team environment • Takes ownership and applies rigor to all tasks assigned – understands the direct impact this role has on business operations • Strong organizational and attention to detail skills • Comfort conducting daily tasks on the phone or computer • Ease and savviness utilizing Microsoft office products and various software • Must provide high speed internet connection • Must have a quiet work environment to take and make phone calls

🏖️ Benefits

• Blue Cross Blue Shield medical plans, as well as dental and vision insurance • Guaranteed paid time off • Eligibility for short-term disability insurance and 401(k)