Program Manager II – Implementation

🔥 15 hours ago

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Alkami Technology

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🏦 Banking

💳 Fintech

☁️ SaaS

💰 $300M Post-IPO Debt - Alkami Technology on 2025-03

Banking • Fintech • SaaS

Alkami Technology is a digital banking software company that provides a cloud-based Digital Sales & Service Platform for banks and credit unions. Its platform combines onboarding and account opening (via MANTL), digital banking, and data & marketing solutions to enable anticipatory, data-driven customer experiences, faster account origination, fraud protection, payment reporting, and personalized marketing. Alkami serves financial institutions (retail and business customers) and offers integrations, developer tools, and implementation support to drive deposit growth, reduce churn, and improve operational efficiency.

📋 Description

• Lead and manage new logo implementation programs • Develop and maintain comprehensive program schedules • Cultivate customer relationships by maintaining proactive communication • Ensure deliverables align with customer goals • Coordinate resolution of client-reported issues • Apply Alkami’s risk management system • Communicate program status and issues • Mentor team members • Collaborate with Product and Engineering to resolve client feature requests

🎯 Requirements

• Minimum 5–7 years in program/project management in SaaS or financial services • Bachelor’s degree in Business, Information Technology, or related field; equivalent experience considered • Proven ability to manage complex program portfolios independently • Expertise in program scheduling, risk tracking, and issue resolution • Strong communication, facilitation, and client relationship management skills • Proficiency with project management tools (Jira, Smartsheet, ServiceNow, Confluence)

🏖️ Benefits

• remote-first environment • unlimited paid time off • 401(k) with employer match