Senior Enterprise Applications Administrator

🕒 January 30

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Alkami Technology

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🏦 Banking

💳 Fintech

☁️ SaaS

💰 $300M Post-IPO Debt - Alkami Technology on 2025-03

Banking • Fintech • SaaS

Alkami Technology is a digital banking software company that provides a cloud-based Digital Sales & Service Platform for banks and credit unions. Its platform combines onboarding and account opening (via MANTL), digital banking, and data & marketing solutions to enable anticipatory, data-driven customer experiences, faster account origination, fraud protection, payment reporting, and personalized marketing. Alkami serves financial institutions (retail and business customers) and offers integrations, developer tools, and implementation support to drive deposit growth, reduce churn, and improve operational efficiency.

📋 Description

• Configure and optimize enterprise applications to ensure alignment with business goals, scalability, and performance. • Play a key role in developing and deploying new features, functionalities, or customizations to support high-priority projects and business objectives. • Perform thorough testing and quality assurance efforts for developed features or enhancements to guarantee functionality, reliability, and user-friendliness. • Identify opportunities for process enhancement, automation, or optimization within enterprise applications to improve efficiency and user experience. • Collaborate closely with stakeholders to gather, analyze, and document business requirements for new requests, translating them into technical specifications. • Contribute to the design and architecture of new solutions or enhancements within enterprise applications based on gathered requirements, ensuring alignment of technical solutions with business needs and objectives. • Provide advanced technical support and troubleshooting for complex issues faced by end-users, offering in-depth guidance and solutions. • Act as a subject matter expert and escalation point for intricate technical problems and user inquiries. • Facilitate knowledge transfer sessions to disseminate best practices and promote user proficiency. • Maintain detailed documentation of configurations, solutions, and support procedures, adhering to best practices and compliance standards. • Help define and enforce governance policies and procedures related to application configurations, software development lifecycle (SDLC), and user access. • Help evaluate emerging technologies and their potential application within the enterprise environment.

🎯 Requirements

• Typically requires a minimum of 5 years of related experience; or 3 years and an advanced degree • Bachelor’s degree in engineering, technology, physics, math, or another related field or equivalent work experience • Proficiency in managing and configuring enterprise-level applications, such as ERP systems, CRM platforms, HRIS applications, etc. • Expertise in configuring and customizing application settings, including user roles, permissions, workflows, security settings, fields, page layouts, and automation tools. • Capability to identify opportunities for automation, optimization, efficiency gains, and user experience improvements within enterprise applications. • Strong analytical and problem-solving abilities to address complex business challenges and identify innovative solutions within applications. • Ability to align technical decisions with broader business strategies and long-term objectives. • Project planning, task prioritization, and time management skills to successfully contribute to projects, ensure deadlines are met, and manage multiple tasks effectively. • Ability to create comprehensive training materials, user guides, and documentation to support end-users and internal teams. • Eagerness to learn and adapt to new technologies, frameworks, and industry trends to drive continuous improvement within the application ecosystem.

🏖️ Benefits

• remote-first environment • unlimited paid time off • 401(k) with employer match