EAP Triage Counselor

🔥 13 hours ago

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Logo of AllOne Health

AllOne Health

201 - 500 employees

🧘 Wellness

🤝 B2B

Wellness • B2B

AllOne Health is a provider of integrated whole-health solutions that strengthen mental health, physical wellness, financial well-being, and organizational resilience for employers and institutions. They offer Employee Assistance Programs (EAP), Member/Student Assistance Programs, wellness concierge services, organizational consulting, and crisis management, serving millions of lives across thousands of organizations. AllOne Health partners with brokers, consultants, and providers to embed mental health and total well-being benefits into employer benefits portfolios and focuses on measurable engagement and outcomes.

📋 Description

• Perform clinical work including intake, assessment, crisis management, short-term counseling, resource referrals, and case management follow up • Responsible for providing clinical services at the point of employee or dependent client interface, telephonically, in office, or on the customer workplace site • Provides management and organizational consultations to employer customer contacts • Responds to workplace trauma, crisis, and loss • Enters relevant client interface data into the EAP Expert database system on a routine basis, immediately following the point of service • Perform other related duties as needed and/or required and maintain a high level of productivity

🎯 Requirements

• Master’s Degree in Social Work, Counseling, or Psychology required • Currently Licensed or License eligible in a Mental Health profession • Outstanding interpersonal, communication, organizational and problem-solving skills • Strong customer service skills • Previous EAP experience and/or Certified Employee Assistance Professional (CEAP) preferred

🏖️ Benefits

• Immediate medical (Blue Cross/Blue Shield), dental, and vision insurance is available • We offer desirable work schedules and a generous amount of Paid Time Off • We have a 401(k) retirement program with a company match • Employee Assistance Program (EAP) benefits are available to you and your family

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