Senior Clinical Account Consultant

🕒 May 12

🌽 Illinois – Remote

🌽 Illinois – Remote

⏱ Part Time

🟠 Senior

💼 Consultant

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AllOne Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🧘 Wellness

🤝 B2B

Wellness • B2B

AllOne Health is a provider of integrated whole-health solutions that strengthen mental health, physical wellness, financial well-being, and organizational resilience for employers and institutions. They offer Employee Assistance Programs (EAP), Member/Student Assistance Programs, wellness concierge services, organizational consulting, and crisis management, serving millions of lives across thousands of organizations. AllOne Health partners with brokers, consultants, and providers to embed mental health and total well-being benefits into employer benefits portfolios and focuses on measurable engagement and outcomes.

📋 Description

• Serve as the primary liaison and point of contact for formal referrals to AOH for clinical assessment and treatment • Provide intensive case management from initial consultation through ongoing care coordination • Collaborate closely with case-specific treatment providers to ensure high-quality, client-centered service delivery • Partner with the Managing Director to maintain strong alignment with customer needs and expectations • Participate in and present to key stakeholders during regularly scheduled customer meetings • Ensure timely, accurate documentation and clear communication of all case management activities within the customer relationship management (CRM) system • Maintains availability as a primary point of contact, demonstrating prompt responsiveness and quick turnaround for acute cases and new referrals • Provides initial consultations to assess the scope of referrals and ensure alignment among all engaged stakeholders • Manages and coordinates appropriate releases of information for clients and all relevant treatment, assessment, and referral partners • Participates in regularly scheduled case review meetings for active and monitored cases with the referring organization

🎯 Requirements

• Master-level clinician • Fully licensed to practice in the State of Illinois • Prior EAP experience managing formal referral and/or fitness-for-duty evaluations; account management experience preferred • Demonstrated clinical experience in mental health and substance use assessment and treatment • Ability to work independently, exercise sound judgment, and perform effectively in high-pressure environments • Proven comfort engaging with and presenting to senior-level executives • Previous experience consulting with healthcare organizations preferred

🏖️ Benefits

• hourly rate plus weekly stipend