Licensing & Contracting Representative

🔥 53 minutes ago

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $17 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Representative

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Allstate

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1931

💸 Finance

💰 Post-IPO Equity on 2014-01

Insurance • Finance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Assisting agents in the field by processing carrier applications • Answering commissions questions • Providing back-office support to help streamline the agent's daily operations • Answer inbound calls and make outbound calls as needed • Respond to agent emails via a Ticket System • Provide agents with back-office support • Assist agents with commissions questions, leads support, product information, and more • Promote and support Allstate Health product sales • Maintain positive working relationships with assigned accounts • Meet or exceed call quality metrics • Provide world class support on every call • Additional projects as available and assigned

🎯 Requirements

• High School Diploma or GED (Required) • 2 years Customer Service and Call Center experience (Required) • Insurance industry knowledge, specifically Life & Health is required • Background in account management • Exceptional phone etiquette • Excellent written, verbal, listening and interpersonal skills • Ability to multi-task and prioritize workload with little oversight • Proficient with Microsoft Office Suite • Ability to work with and navigate through multiple computer screens • Intermediate knowledge on how to use a computer, if issues arise should be able to do minor troubleshooting

🏖️ Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to help offset internet costs