Manager, Claims Service

🕒 3 days ago

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Allstate

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Lead a team of Claim Service Representatives • Handle First Notice of Loss (FNOL) and customer inquiry calls • Oversee day-to-day operations of the team • Ensure workload is evenly distributed amongst the team • Review analysis of key metrics and operational reports

🎯 Requirements

• 5 or more years of related experience • Advanced knowledge of insurance policy, coverage, and regulation • Claim processes, policies, procedures, claim systems, and liability • Analytical procedures to reconcile and manipulate data • Advanced conflict management and problem resolution skills • Change Management experience in driving results • University Degree/College Diploma CIP or working towards CIP designation

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development