User Experience Specialist

Job not on LinkedIn

🕒 March 28

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $117k - $150k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

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Alpha Omega

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

🏛️ Government

🔒 Cybersecurity

🤖 Artificial Intelligence

Government • Cybersecurity • Artificial Intelligence

Alpha Omega is a government-focused technology and systems integrator that builds and modernizes secure, mission-critical IT solutions for federal agencies and national security customers. The company provides services across artificial intelligence, cybersecurity and risk management, cloud and digital transformation, data management, product management, and automation accelerators to reduce costs, speed delivery, and achieve compliance and zero-trust architectures. Alpha Omega emphasizes rapid modernization, measurable mission impact (CMMI Maturity Level 5), and delivery through alternate procurement vehicles for federal programs.

📋 Description

• Act as the primary point of contact for team members seeking AI-enabled technology, productivity tools, automation, and custom solutions. • Facilitate the requirements-gathering process, translating business needs into potential solutions using Microsoft Power Platform, Copilot, and other AI tools. • Deploy, configure, and manage Microsoft Copilot within Microsoft 365 environments. • Develop and implement best practices for AI-assisted workflows and automation • Troubleshoot Copilot-related technical issues, performance bottlenecks, and security concerns. • Collaborate with IT and cybersecurity teams to ensure data privacy and compliance. • Evaluate Copilot updates, enhancements, and integrations for business needs. • Provide technical training and documentation for teams using AI-powered tools.

🎯 Requirements

• BA/BS in Computer Science, Engineering, or similar degree. • 7+ years’ experience designing, building, and supporting Microsoft Power Platform solutions • 3+ years’ experience working with OpenAI GPT models, either via Copilot or directly via Azure AI or OpenAI. • Knowledge of AI, Generative AI and Copilot, and Microsoft productivity suites (Power Platform, SharePoint, Teams, Outlook, Office 365). • Ability to guide and train the enterprise and end users on how to: Interact with Copilot (prompts, document context, instructions, agentic) to maximize output and interpret content generated to help drive insight and support decision making. • Integrate Copilot into business operations, assisting with the introduction of functionality into workflow. • Define Copilot use cases by mapping business requirements to Copilot capabilities, maximizing usage without customizations and providing design guidance for necessary customizations. • Ability to support the adoption of AI technologies and productivity tools within diverse business units. • Proficiency in AI automation, machine learning models, and NLP-based systems. • Strong problem-solving skills for technical debugging and optimization. • Knowledge of cybersecurity best practices in AI-powered enterprise solutions. • Strong understanding of IT Service Facilitation processes and methodologies. • Experience with business analysis, requirements gathering, and translating needs into actionable recommendations. • Excellent communication skills with the ability to facilitate discussions, document requirements, and present solutions effectively. • Microsoft PL-900 Certification required prior to start date.

🏖️ Benefits

• PTO including paid parental, military, and bereavement leave • Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year) • Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan) • Life Insurance, STD/LTD term disability coverage, with employer paid premiums • 401 (k) plan with a match that is 100% vested after you complete two years of service • FSA/DFSA/HSA flexible benefit plans • Annual Tuition & Professional Development Reimbursement benefit