Business Collections Specialist

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🔥 22 minutes ago

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ALTUS Commercial Receivables

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201 - 500 employees

Altus is the trusted leader in commercial receivables management and business-to-business collections, helping organizations improve cash flow, optimize their credit-to-cash cycle, and minimize credit risk. For more than 30 years, Altus has set the benchmark for performance in receivables management—combining proprietary technology, advanced analytics, and the industry’s most experienced professionals to deliver unmatched recovery outcomes.

📋 Description

• Minimum of 80 outbound/inbound calls • Negotiate payment in full or secure a payment arrangement • Create a sense of urgency for non-paying debtors • Work closely with the Client Support Representative to resolve disputes • Maintain a positive attitude • Remain respectful to debtors & peers • Strong work ethics and integrity • Prioritize time management • Remain professional at all times • Meet/exceed monthly phone, activity & fee quotas

🎯 Requirements

• Collections, sales, telemarketing, customer service, or call center experience preferred • Basic proficiency with Microsoft Office, data entry and strong computer skills, Excel preferred • Critical Thinker • Basic Math and Writing skills • Salesforce experience is a plus • Strong attention to detail and goal-oriented • Ability to de-escalate adverse situations • Strong interpersonal, communication, and organizational skills • Dependability

🏖️ Benefits

• Benefit package with health, dental, vision, life, and disability coverage options • 401(k) retirement plan option with company matching • Generous paid time off policy - start with 18 days per year • Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice