Pre-Sales Executive, US

🕒 July 12

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AM2PM Support

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🤝 B2B

☁️ SaaS

B2B • SaaS

AM2PM Support is a customer service and support outsourcing company (CSaaS & BPO) operating in India and the United States. AM2PM provides 24/7 outsourced customer support across channels including inbound call center services, live chat, ticket management, email support, data entry, virtual assistant services, e-commerce call center support, outsourced phone answering, and AI voice agent solutions. The company highlights operational metrics (calls, chats, tickets resolved), case studies showing client growth and conversion improvements, and offers flexible pricing and dashboards for co-monitoring workflows.

📋 Description

• Make outbound calls to prospective customers in the US market. • Introduce and explain company services effectively. • Identify customer requirements and qualify leads. • Schedule appointments, demos, or callbacks for the sales team. • Follow up with prospects to maintain engagement and drive conversions. • Handle customer objections professionally and maintain a positive customer experience. • Update CRM and maintain accurate records of interactions and lead status. • Meet daily, weekly, and monthly performance targets.

🎯 Requirements

• Minimum 6 months of experience in Outbound Sales, Pre-Sales, Lead Generation, Telecalling, or International Calling. • Excellent verbal communication skills with a neutral accent. • Comfortable interacting with US-based customers. • Ability to work independently in a WFH environment. • Basic computer proficiency and familiarity with CRM tools. • Stable internet connection and personal laptop/desktop.

🏖️ Benefits

• Work From Home opportunity. • Performance-based incentives. • Career growth opportunities. • Supportive and professional work environment.