Collections Specialist

Job not on LinkedIn

October 22

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $16 - $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

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American Coradius International

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B2B • Finance • Fintech

American Coradius International (ACI) is a full-service contact center operation specializing in customer care and accounts receivables management. ACI partners with some of the largest financial institutions in the country, providing expert guidance to help clients achieve financial success while focusing on customer experience and regulatory compliance. With a commitment to operational excellence and community involvement, ACI aims to create a rewarding environment for both its clients and employees.

201 - 500 employees

Founded 1989

🤝 B2B

💸 Finance

💳 Fintech

📋 Description

• Receive/make a high volume of incoming/outgoing communications to encourage customer payments and cure outstanding past-due account balances • Detailed documentation on all account activities and information to include verifications, demographic changes, and documenting calls relating to servicing of the account • Utilizes all available skip tracing tools to establish contact with customers to arrange payment • Review and monitor customer accounts daily to mitigate losses • Take action on accounts needing additional attention under manager approval • Ensure all company policies, procedures, and laws applicable to the position are maintained. • Other duties as required

🎯 Requirements

• High School Diploma required • 3 years Customer Call Center, Sales, Financial Industry or related experience required. • Proven ability to multi-task and work in a demanding environment • Exceptional knowledge of federal, state, and local laws, regulations, and rules concerning collections • Professional and comprehensible phone voice, excellent verbal and communication skills, and proper English grammar • Active listening skills and an ability to influence others • Proficient computer skills using Zoom, Microsoft Word and Excel • Ability to embrace a team environment and a culture of continuous improvement • MUST have a smart phone with the ability to download applications for remote work purposes.

🏖️ Benefits

• Competitive wage with unlimited financial growth through an uncapped monthly bonus • A professional and stable employer dedicated to your success • Growth opportunities—we are always looking for future leaders • Great schedule—NO weekends, NO late nights. A healthy work-life balance • Comprehensive benefits package, including various medical plans, dental, vision, life, accident, and disability insurance options • Generous paid vacation time, paid personal/sick time • 401K with employer match • Paid holidays • A supportive team that cares about your success. We will collaborate with you until you reach your potential, which sets us apart from other employers. We understand that takes time!