Market Manager, Services

🕒 April 7

🎰 Nevada – Remote

🎰 Nevada – Remote

💵 $117.5k - $140k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

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American Tower

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1995

📡 Telecommunications

🏠 Real Estate

Telecommunications • Real Estate

American Tower is a leading global provider of digital communications infrastructure, founded in 1995. The company operates a significant portfolio of wireless and broadcast communications real estate, serving customers in 24 countries across six continents. As one of the largest Real Estate Investment Trusts (REITs) in this field, American Tower offers solutions to deploy and support wireless networks. The company emphasizes sustainability, deploying renewable energy technologies and advanced battery storage systems to enhance efficiency for its tenants. With a robust growth track record, American Tower is committed to fostering connectivity in a responsible, equitable, and sustainable manner.

📋 Description

• Execute and deliver acquisition, zoning and permitting, and construction management of all assigned projects within your defined area. This includes project oversight across a business line with services revenue within your defined area. • Act as the escalation point for mitigating and resolving issues and collaborate cross-functionally across the collocation process to deliver results. • Perform accurate deployment forecasting, workload analyses, and resource demand planning. • Allocate external and internal resources to ensure proper staffing ratios are in place based on work volume fluctuations. • Implement onboarding and training plans that enable employees to meet business objectives. • Identify and vet new vendor candidates in your area; support negotiations, training, and onboarding; manage work allocation; conduct regular performance reviews; and support procure-to-pay activities to ensure timely and accurate purchase orders and payments. • Own deployment data integrity and accuracy for your area; ensure forecast accuracies/adherence. • Manage all deployment activities including site acquisitions, due diligence, architectural/engineering services, zoning, permitting, project management, construction, deployment meetings, reporting, and closeout packages for assigned customer. • Lead efforts with internal and external customers to identify and resolve project delays, leveraging data to review aging, gap analyses, cycle-times metrics, master lease agreement fees, leases’ operating working capital, and customer invoicing at the operational area level. • As a Market Manager Services, you are responsible for the recruitment, performance management, and career development of a team of Services Senior Project Managers, Senior Construction Managers, Project Managers, and Construction Managers. You’ll also be expected to cultivate a collaborative team dynamic that meets our business objectives. • Other duties as assigned.

🎯 Requirements

• Bachelor’s degree in Business, Planning, Engineering, Real Estate or Construction Management, or equivalent work experience required. • Eight years of experience managing wireless network deployments, preferably with direct expertise in site acquisition, construction management, and commissioning and integration required. Previous supervisory experience preferred. • Experience leading wireless carrier deployments with broad working knowledge of the turnkey services process required. • Strong understanding of customer systems, processes, and project volume and expectations at the operational area level. • Expertise in managing wireless site development professionals through network deployment projects. • Self-motivated leader who can influence and drive change, maintain customer relationships, and establish a positive culture. • Approximately 40% travel may be required to support the position’s responsibilities. • Strong organization, planning, and customer facing communication and presentation skills. Ability to work with different functional groups and levels of employees to effectively and professionally achieve results. • Strong leadership skills; ability to drive and motivate a team to achieve results, leverage data, and engage customers at all levels.

🏖️ Benefits

• Healthcare coverage • 401(k) savings plan • Paid time off • Company holidays • Sick leave • Parental leave • Access to an Employee Assistance Program focused on mental and financial wellness