Loan Operations Quality Control Specialist

🕒 May 22

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Ameris Bank

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏦 Banking

💸 Finance

💰 $5.6M Post-IPO Equity - Ameris Bank on 2018-01

Banking • Finance

Ameris Bank is a regional financial institution serving consumers, small businesses, and commercial clients across the Southeast and Mid-Atlantic. It offers retail banking products (checking, savings, CDs, IRAs), mortgages and home lending programs, personal and business loans and lines of credit, commercial lending and treasury services, merchant services, and wealth/insurance solutions, along with digital banking, mobile apps, fraud prevention, and online account opening. Ameris operates full-service branches in several Southeastern states and mortgage-only locations across additional Mid-Atlantic states.

📋 Description

• Conducts quality assurance reviews on booked loan transactions • Reviews the loan documents to confirm loan data entered on the system is accurate and complies with bank policy to ensure all loans are properly booked • Ensure timely escalation of any operational risk or customer impact to relevant manager and ensures corrections are made timely to reduce the risk of impact to the customer • Reviews loans which have escrow for accuracy and ensures the setup on the operating system is accurate and that all escrows are set up as described on the escrow disclosure • Reports deficiencies on a timely basis to management, enters the error for tracking purposes and confirms the corrections have been made • Understands and ensures the bank coding for swap loans, participations and syndications is accurate • Conduct root cause analysis by identifying weaknesses within a certain process or area and reports this information to management • Provide updates at regular meetings with Loan Operations, Risk Controls, Compliance etc. • Interacts with immediate supervisor and team members regarding loan documentation or procedures if there are questions or concerns • Completes needed training for other Loan Operations staff members as assigned • Responsible for ensuring that the Bank's internal and external customers receive an adequate level of service and ensures all questions or concerns have been addressed • Strictly adheres to Bank Secrecy Act requirements, applies organizational policies and procedures in all activities • Adheres to all regulatory laws and adheres to compliance policies and regulations • Completes assigned regulatory compliance training courses

🎯 Requirements

• 5 to 7 years of experience in bank loan operations, commercial booking, commercial loan administration or related field • Intermediate to advanced computer skills and proficiency in Microsoft Office Suite products • Thorough knowledge of standard and non-standard loan products • Thorough knowledge of loan compliance policies • Loan documentation and loan processing knowledge is a plus • Ability to manage and organize a high volume of transactions with proper prioritization • Training and presentation experience is a plus • High school diploma or GED required • Bachelor’s degree or equivalent combination of education and experience preferred

🏖️ Benefits

• Medical, Dental and Vision Insurance • Life Insurance provided at no additional cost to employees • Accidental Death & Dismemberment Coverage • Long-Term Disability Coverage • Paid Sick and Vacation Leave • 11 Holidays • Volunteer/Service Day • Employee Stock Purchase Plan • 401(k) Retirement Plan • Ameris Bank matches 50% of your first 8% of contributions to the plan • Flexible Spending Accounts • Health Savings Account • Health Reimbursement Arrangement • Supplemental Life & Other Insurance Plans • Identity Theft Protection • Pet Insurance • Legal Insurance • Employee Assistance Program • Employee Advocacy Program • Tickets at Work (Entertainment discounts for Ameris Bank Employees) • AT&T Employee Discount • Wellness Discounts for Medical Premiums and Other Rewards • Employee Referral Incentive • Education Assistance • Employee Resource Groups