Corporate Travel Consultant

🔥 0 minutes ago

🌐 Australia, United States – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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Logo of American Express Global Business Travel

American Express Global Business Travel

10,000+ employees

Founded 2014

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.

📋 Description

• Advise and arrange travel for corporate business customers, including individuals and groups • Analyze and research travel options and proactively anticipate traveler needs to sell additional services • Arrange and book domestic and international business travel across air, road, rail, and accommodations • Use Global Distribution Systems including Sabre, Apollo, Galileo, and Amadeus • Ensure compliance with customer travel policies, service provider policies, and regulatory requirements • Use positive telephone service techniques and handle special customer requests • Collaborate with the team to coach, mentor, and provide constructive feedback to improve service levels • Provide outstanding service to corporate business clients

🎯 Requirements

• Passion for excellence in client service, including proactive anticipation of needs • Native GDS expertise (Sabre, Amadeus) • Experience in handling business travel • Professional written and verbal communication • Attention to detail • Integrity and ability to protect personal traveler information • Strong understanding of the travel industry, including business travel, leisure travel, or airline reservation backgrounds • Ability to resolve customer issues quickly and independently or with suppliers • Teamwork and openness to feedback • Availability for a 24/7 operation • Ability to work Monday to Friday, with hours ideally starting between 8:00 AM and 6:00 PM Australian Western Standard Time

🏖️ Benefits

• Flexible benefits tailored to each country • Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources for employees and immediate family • Weekly travel deals from major travel providers on flights, hotels, cruises, and car rentals • Access to over 20,000 courses on the learning platform • Leadership courses • New job openings available to internal candidates first • Global INclusion Groups • Reasonable accommodation for qualified individuals with disabilities

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