Lead Travel Consultant

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Logo of American Express Global Business Travel

American Express Global Business Travel

10,000+ employees

Founded 2014

🤝 B2B

🚗 Transport

☁️ SaaS

B2B • Transport • SaaS

American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.

📋 Description

• Handle complex domestic and international business travel reservations in Sabre GDS • Advise corporate business customers on efficient and cost-effective itineraries • Manage itinerary changes, cancellations, disruptions, and emergency travel situations • Act as subject matter expert for team coaching and mentoring • Assist supervisors with workflow management and escalating urgent travel requests • Resolve customer issues independently and build trusted relationships

🎯 Requirements

• 5+ years of corporate travel experience with advanced knowledge of at least one GDS (Sabre) • Excellent geography and airline fare knowledge, understanding of international travel requirements • Outstanding written and verbal communication skills • Proven leadership or mentoring experience • Strong attention to detail and integrity in handling personal traveler information

🏖️ Benefits

• Flexible benefits tailored to each country • Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources to support you and your immediate family • Travel perks with deals from major travel providers on flights, hotels, cruises, and car rentals • Access to over 20,000 courses on learning platform and leadership courses • New job openings available to internal candidates first • Inclusion groups to connect with colleagues around common identities or initiatives

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