Travel Consultant II

🔥 8 minutes ago

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Logo of American Express Global Business Travel

American Express Global Business Travel

10,000+ employees

Founded 2014

🤝 B2B

🚗 Transport

☁️ SaaS

B2B • Transport • SaaS

American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.

📋 Description

• Create domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation. • Ensure reservations are built according to client standards and preferences. • Act as a trusted advisor by offering informed and insightful recommendations that provide the best travel experience. • Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares. • Make changes or solve any issues that might occur during or before the travel assignments, including both routine and non-routine work.

🎯 Requirements

• 3 or more years' experience working as a Travel Consultant (or 5 years in another customer service industry) • Advanced knowledge of GDS (Sabre) • U.S. citizenship required due to Federal Government contract. • A genuine passion for high-quality customer service • Good verbal and written communication skills • Strong teamwork skills • A positive, “can do” attitude. • Willingness to learn and grow!

🏖️ Benefits

• Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources to support you and your immediate family • Travel perks: choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals • Access to over 20,000 courses on learning platform, leadership courses, and new job openings available to internal candidates first

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