Customer Support, Integration Specialist

🕒 July 27

🇦🇷 Argentina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 35%

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🗣️🇪🇸 Spanish Required

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Logo of Analyticalways

Analyticalways

51 - 200 employees

Founded 2012

🛒 Retail

🤖 Artificial Intelligence

🤝 B2B

💰 $8.5M Series A - Analyticalways on 2019-06

Retail • Artificial Intelligence • B2B

Analyticalways is an AI-driven retail optimization company that provides a platform called ROIvolution to improve omnichannel stock management, increase sales and reduce inventory. The product uses machine learning, predictive analytics and big data to support pre-season planning, in-season replenishment and sales team management, helping retailers reduce overstock and stock-outs and improve profitability. Analyticalways also offers retail consultancy and implementation support to embed a management method and drive ROI improvements.

📋 Description

• Apoyar y asesorar a clientes en la integración de la plataforma de Analyticalways • Integrar productos de terceros y aprovechar plataformas on-premise para garantizar alto rendimiento y rápida disponibilidad • Gestionar la relación técnica con el cliente para asegurar el éxito de la implantación y adopción de la solución • Auditar la calidad y verificar la coherencia de los datos • Participar en reuniones presenciales y por videoconferencia con clientes asignados • Documentar y presentar arquitecturas técnicas a equipos de cliente • Colaborar con los equipos de Analyticalways para garantizar el éxito de las integraciones • Gestionar y resolver tickets de soporte técnico • Aplicar desarrollos en clientes en producción (go live)

🎯 Requirements

• Experiencia en ETL y procesos de integración de datos • Experiencia trabajando con SQL • Conocimientos de Java, Python, APIs y Power BI • Se valoran conocimientos de Claude, n8n y desarrollo de aplicaciones web

🏖️ Benefits

• Salario competitivo, acorde a tu experiencia • Horario flexible de lunes a viernes, de 09:00hs a 18:00hs, con una hora para comer • Trabajo 100% remoto desde cualquier punto de Argentina • Sin desplazamientos, sin oficina • Proyecto innovador en plena expansión, con impacto real desde el primer día • Equipo multicultural, dinámico y colaborativo

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