Research Manager

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Logo of Ancestry

Ancestry

1001 - 5000 employees

Founded 1983

👥 B2C

🛍️ eCommerce

B2C • eCommerce

Ancestry is a consumer-focused family history company that helps people discover, preserve, and share their family stories through online genealogy tools, historical records, and consumer DNA testing. The company operates a subscription-based platform and eCommerce offerings (such as DNA kits), maintains a large consumer DNA database, and combines technology, data science, and content to power personal discovery and research. Ancestry emphasizes customer experience, diversity and inclusion, and employs global teams across product, engineering, marketing, and science-related roles.

📋 Description

• Lead research projects specializing in the U.S. Mid-South and South • Identify and access research resources effectively • Produce research logs, reports, and client updates • Manage 30-60 client projects, defining scope and budget • Ensure project deliverables meet standards and expectations • Maintain an average of 5.5 billable hours per day • Give and receive feedback, updating clients regularly • Supervise accuracy and efficiency of research • Conduct regular team meetings and available for consults

🎯 Requirements

• Minimum 5 years’ experience with professional genealogical research • Bachelor’s or master’s degree in History, English, or comparable experience • Experience in general U.S. research, specializing in mid-south and southern states • Proficient in DNA test results application to genealogical research problems • Advanced expertise in brick wall research methodologies and evidence analysis • Experience managing multiple projects • Experience with completing research journals/logs, citations, record abstracts, academic research reports, and research plans • Experience communicating with clients, setting expectations, and resolving issues • Experience in a collaborative team environment and providing feedback and coaching

🏖️ Benefits

• Comprehensive benefits including health, dental and vision

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