CRM Administrator, HubSpot

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Anovia

WebsiteLinkedInAll Job Openings

2 - 10 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

Artificial Intelligence • Enterprise • SaaS

Anovia is a company that designs, orchestrates, and deploys autonomous AI agents—both conversational and voice agents—to deliver enterprise automation services. Their platform focuses on orchestration and enterprise integration, connecting agents with CRM, ERP, ECM systems and APIs to automate workflows like scheduling, collections, and knowledge retrieval. Anovia offers pilots and production deployments (promising a working AI voice agent in 30 days) and emphasizes automation solutions that streamline decisions, workflows, and customer interactions for business users.

📋 Description

• Administer, configure, and maintain the HubSpot CRM platform. • Design, implement, and optimize sales pipelines, lead management processes, and automated workflows. • Maintain the integrity of CRM data by identifying and resolving duplicate records, incomplete information, and data quality issues. • Conduct regular audits of leads, contacts, companies, deals, tasks, and workflows to ensure accuracy and compliance with best practices. • Monitor pipeline progression and identify opportunities to improve sales process adherence and CRM utilization. • Partner with Sales leadership to coach and train users on effective HubSpot usage and CRM best practices. • Recommend and implement continuous improvements to workflows, automation, reporting, and overall CRM effectiveness. • Create and maintain dashboards, reports, and KPIs to support sales performance and operational decision-making. • Troubleshoot CRM issues and provide ongoing user support. • Document CRM processes, standards, and best practices.

🎯 Requirements

• 5+ years of experience administering CRM platforms, including at least 3 years of hands-on HubSpot administration. • Strong understanding of HubSpot CRM, Sales Hub, workflows, automation, pipelines, reporting, and lifecycle management. • Experience designing and optimizing lead management and sales processes. • Proven experience maintaining CRM data quality and governance. • Experience working directly with Sales teams to drive CRM adoption and user engagement. • Strong analytical and problem-solving skills with attention to detail. • Excellent communication and stakeholder management skills. • Ability to work independently in a remote, fast-paced environment.

🏖️ Benefits

• Comprehensive Health Insurance policy • Employee Wellness Program with focus on mental health • Robust reward and recognition programs • Company incentive programs offered • Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off • Ample growth and learning opportunities • Remote work opportunities • Focus on work/life balance • Immigration Program supporting immigration to Canada for eligible employees