Program Manager, Customized Programs

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🕒 April 1

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Academic Programs International (API)

51 - 200 employees

Founded 1997

📚 Education

Education

Academic Programs International (API) is a company that specializes in providing students with experiential learning opportunities through study abroad, internships, and virtual gap year programs. Their services cater to a diverse range of learners, including high school and college students, recent graduates, and adult learners. API partners with universities worldwide to deliver in-person and virtual classes and offers personalized learning experiences such as housing and excursion planning. They offer a robust support system focused on career readiness and skill development, aiming to enhance both personal and professional growth. APIConnect, their platform, facilitates a seamless experience for finding and applying to programs.

📋 Description

• Manage a portfolio of customized, faculty-led and experiential programs • Proactively seek out new customized program development opportunities • Gather specific details and requirements for requested programs • Collaborate with international staff and partner organizations to develop comprehensive itineraries and budgets for programs • Prepare and present detailed program proposals and contracts for university partners • Oversee the program pre-departure process to prepare international staff, enrollment staff and faculty for program implementation • Analyze post-program evaluation summaries, recommend improvements on future programs and initiate renewal of next year's programs

🎯 Requirements

• Bachelor’s degree from accredited college or university • Previous participation in a study/work/intern/volunteer abroad program (highly desirable) • Experience developing and sustaining professional relationships across diverse groups of people • Experience in account management, sales or similar position managing multiple clients/customers, programs, projects, etc. • Previous experience working in higher ed, international education, student advising, or assisting faculty and their staff preferred • Proficiency in Microsoft Office and Google Suite (particularly Excel and Sheets) • Working knowledge of Salesforce (or similar CRM) • Ability to manage multiple responsibilities simultaneously, while meeting established deadlines (critical) • Excellent time management and organizational skills, with consistent and attentive follow-through; must have an eye for detail while juggling other projects, deadlines and distractions • Effective relationship-building and interpersonal skills • Strong communication skills, including the ability to write and speak professionally, respectfully and clearly with people from around the world; must be able to communicate expectations across diverse groups of people in a clear and professional manner

🏖️ Benefits

• Competitive compensation and benefit packages (including bonus plans and flexible paid time off) • Internal promotions and advancement opportunities • Flexibility to work remotely or out of office at a well-stocked location with snacks, beverages and catered lunches • Company events and celebrations that include treats and raffle prizes • Commitment to diversity and mutual respect

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