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Customer Success Manager – Network Development

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Where this job comes from

Posted on AppDirect's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of AppDirect

AppDirect

501 - 1000 employees

💼 Consulting

📦 Logistics

📣 Marketing

💰 Debt Financing on 2021-03

Consulting • Logistics • Marketing

AppDirect is a leading platform that facilitates the monetization, procurement, and management of recurring technology services. The company specializes in providing B2B marketplace solutions, subscription billing, cloud distribution, and partner relationship management for various industries. AppDirect empowers businesses to launch their own marketplaces, automate subscription billing, and scale partner ecosystems with robust digital tools. Their platform supports a wide range of services including software as a service, infrastructure, managed services, and connectivity. With a focus on digital engagement, AppDirect serves communications service providers, software companies, IT and managed service providers, and many more, helping them to enhance their go-to-market strategies and connect with customers globally.

📋 Description

• Source and reach out to prospective affiliates/partners across relevant verticals • Conduct initial vetting of inbound and outbound partner applicants against Network fit criteria • Maintain outreach cadence and track prospective partners from first contact through onboarding • Review partner profiles and identify suitable vendor opportunities • Support vendor onboarding by surfacing relevant, high-potential partners • Develop and maintain a structured taxonomy for categorizing partners • Build repeatable processes and lightweight tooling/tracking systems for partner data • Assist the Network Manager with administrative and organizational tasks related to Network health • Prepare internal reporting on partner recruitment, categorization coverage, and emerging-partner pipeline

🎯 Requirements

• Prior experience in a BDR, recruiting, partnerships, or affiliate marketing-adjacent role (internships welcome) • Strong organizational instincts and ability to build structure and process where none exists • Comfort with outbound outreach and initial-stage relationship building • Detail-oriented, with ability to work with data/spreadsheets to track and categorize information at scale • Curiosity and analytical ability to identify what makes a partner successful and spot patterns • Strong written communication skills for partner outreach and internal documentation

🏖️ Benefits

• Values-driven culture enabling employees to Be Seen, Be Yourself, and Do Your Best Work • Non-discrimination and inclusive workplace commitment • Remote work indication (#LI-REMOTE)

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