AI Operations, QA Analyst

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Apply Minds

WebsiteLinkedInAll Job Openings

11 - 50 employees

✈️ Travel

📦 Logistics

💼 Consulting

Travel • Logistics • Consulting

Apply Minds is a travel-specialist Business Process Outsourcing (BPO) provider that delivers skilled, travel-experienced resources to Tour Operators, OTAs, TMCs, DMCs, and travel agencies. They offer operational support (GDS queue monitoring, ticketing, contract loading), customer support, finance and admin services, travel consultants, competitor benchmarking, software development and RPA, recruitment support, and quality assurance. Apply Minds emphasizes cost-effective, scalable, pre-vetted teams with low-risk trials and tailored solutions to help travel businesses reduce overhead and focus on growth. Based in Huddersfield, UK, they serve both businesses and individuals with remote and offshore teams.

📋 Description

• Review AI-generated summaries, extracted data, classifications, and responses for accuracy and completeness • Compare AI outputs against original source documents and identify discrepancies • Validate information extracted from PDFs, scanned documents, forms, and structured datasets • Execute manual functional, regression, exploratory, and user acceptance testing (UAT) where required • Create, maintain, and execute structured test cases and test scenarios • Identify, document, and report defects with clear reproduction steps and supporting evidence • Verify defect fixes and perform regression testing before releases • Maintain QA trackers, validation logs, and testing documentation • Support document classification, data validation, and quality control activities • Review AI confidence scores and investigate low-confidence or inconsistent outputs • Escalate complex or high-risk cases to the appropriate stakeholders • Collaborate with Product, Engineering, and AI teams to improve system quality and performance • Contribute to improving testing processes, validation procedures, and QA documentation • Ensure deliverables meet quality, accuracy, and compliance standards

🎯 Requirements

• Excellent attention to detail and a methodical approach to work • Strong written and verbal communication skills in English • Experience in quality assurance, software testing, data validation, document review, or a related analytical role • Ability to analyse information and identify inconsistencies or anomalies • Experience using Microsoft Excel or Google Sheets • Ability to follow structured processes, testing procedures, and documentation standards • Strong organisational and time-management skills • Comfortable working with large volumes of documentation and digital platforms • Ability to work independently in a remote environment while collaborating effectively with distributed teams • Technical Skills Experience with one or more of the following is advantageous: Microsoft Excel or Google Sheets Jira, Azure DevOps, or similar issue tracking tools Microsoft Office or Google Workspace AI platforms such as ChatGPT, Claude, Gemini, Microsoft Copilot, or similar Browser Developer Tools Test management tools and QA documentation platforms

🏖️ Benefits

• Remote work opportunities that allow contributors to work from anywhere • Professional development opportunities • Support services for a diverse range of clients across industries