Customer Success Manager – Account Manager

Job not on LinkedIn

October 9

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Logo of Appodeal, Inc.

Appodeal, Inc.

eCommerce • Gaming • SaaS

Appodeal, Inc. is a comprehensive mobile app monetization and user acquisition platform that enables developers to maximize their ad revenues through various tools and insights. The company provides ad automation, analytics, and a range of solutions to optimize advertising strategies and boost performance, ensuring transparency and efficiency in advertising campaigns. It supports app developers in scaling their businesses by offering creative services and access to a wide network of ad demand sources.

201 - 500 employees

Founded 2015

🛍️ eCommerce

🎮 Gaming

☁️ SaaS

💰 $4M Seed Round on 2018-04

📋 Description

• Act as the main point of contact for key demand partners, maintaining strong, long-term relationships. • Support and grow existing client accounts, monitor performance metrics, and identify opportunities for expansion. • Help customers optimize monetization strategies using BidMachine’s exchange and tools. • Monitor and fine-tune QPS settings and ensure the health of integrations across partners. • Provide strategic guidance and troubleshoot client issues to maximize performance and revenue potential. • Develop tailored growth plans for assigned partners, aligned with KPIs such as UA, Monetization, and Product metrics. • Conduct training sessions and workshops for partners on best practices in programmatic advertising and mobile monetization. • Collaborate cross-functionally with Product, Engineering, and Sales to advocate for client needs and improve our offerings. • Analyze customer data, prepare reports and insights, and forecast performance trends.

🎯 Requirements

• 3+ years of experience in Customer Success, Account Management, or Business Development in the AdTech / Programmatic ecosystem. • Strong understanding of SSPs, DSPs, RTB, and programmatic trading. • Hands-on experience with demand-side partners (e.g., Moloco, Adikteev, Liftoff) and brand / agency clients. • Knowledge of key advertising metrics — CPM, eCPM, Fill Rate, ROAS, LTV, etc. • Familiarity with attribution platforms (Appsflyer, Adjust, Singular) is a plus. • Ability to create clear documentation (e.g., QBRs, reports, success plans). • Excellent communication, analytical, and relationship-building skills. • Fluent in English.

🏖️ Benefits

• Flexible remote / hybrid work model • Opportunity to shape the customer success function within a fast-growing company • Collaborative and transparent team culture focused on growth and excellence

Apply Now

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