Director of Product Management

October 15

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Appriss Retail

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Retail • Artificial Intelligence • Security

Appriss Retail is a company that specializes in providing solutions to prevent fraud and shrink in the retail industry. For over 25 years, they have been helping retailers protect their profits against fraudulent and abusive returns, claims, and appeasements. Their solutions, such as Appriss Secure, Appriss Engage, and Appriss Incident, use AI-based analytics and real-time transaction analysis to identify and resolve instances of shrink or margin erosion. Appriss Retail is trusted by over 60 of the top 100 U. S. retailers.

51 - 200 employees

🛒 Retail

🤖 Artificial Intelligence

🔐 Security

📋 Description

• Own product strategy & execution: Define and deliver the roadmap aligned with company objectives, customer outcomes, and measurable ROI. • Result and Outcome Oriented: Displays a high level of urgency. • Lead and do: Influence teams and stay hands-on with research, data analysis, and product delivery. • Customer & data obsessed: Leverage data, user feedback, and behavioral analytics to inform product decisions and validate hypotheses. • End-to-end ownership: Manage the complete lifecycle — ideation, requirements, prioritization, launch, adoption, and iteration. • Drive clarity in ambiguity: Make smart, timely decisions even with imperfect information; balance speed with strategic rigor. • SaaS and platform mindset: Design and scale multi-tenant SaaS capabilities with a focus on reliability, configurability, and ease of integration. • Technical fluency: Understand APIs, data pipelines, and how AI/ML-driven solutions are built, integrated, and deployed to customers. • Retail domain understanding: Translate complex retail returns, claims, and post-purchase workflows into simple, high-impact digital experiences. • Cross-functional collaboration: Partner closely with engineering, data science, design, and GTM to drive alignment and deliver on roadmap priorities. • Client-facing leadership: Present product vision, prototypes, and outcomes to enterprise clients and internal executives with credibility and confidence.

🎯 Requirements

• 10+ years in product management, including 3+ years in a senior/leadership role • Proven experience building and scaling SaaS platforms • Deep analytical skills and familiarity with A/B testing, product analytics, and data-driven prioritization • Comfort working with APIs, data integrations, and modern AI/ML product architectures • Familiarity with AI-tools for product management • Demonstrated ability to lead through uncertainty and deliver results with speed and clarity • Exceptional communication and storytelling skills, equally at ease with technical and executive audiences • Experience in returns management, fraud management, post-purchase experience, or other retail technology strongly preferred • Strong organizational and leadership skills with a bias toward action and measurable impact.

🏖️ Benefits

• multiple medical plan options • dental and vision coverage • health savings and flexible spending accounts • paid parental leave • supplemental coverage for life’s unexpected moments • generous paid time off • 401(k) with immediate vesting and company match • short- and long-term disability • free access to health and wellbeing resources such as Calm and Rocket Lawyer • access to learning and development opportunities