IT Support Engineer

🕒 6 days ago

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Aras Corporation

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2000

☁️ SaaS

🏢 Enterprise

🤝 B2B

SaaS • Enterprise • B2B

Aras Corporation is a software company specializing in Product Lifecycle Management (PLM) and digital transformation solutions. It offers the Aras Innovator platform, a low-code development environment that supports digital thread, interoperability, and supplier collaboration across industries such as aerospace, automotive, and high tech. Aras focuses on enhancing product quality, compliance management, and sustainable product design. The company's solutions enable rapid application development, improve production timelines, and support enterprise engineering management systems. Aras is dedicated to providing innovative and adaptable PLM platforms for managing complex product lifecycles efficiently.

📋 Description

• Provide first-line technical support to end-users for hardware, software, and network issues • Escalate complex or unresolved issues to Tier 2 support or other relevant teams • Manage and support Microsoft Intune for device management, security policies, and application deployment • Administer and Support Exchange Online, including user management and troubleshooting • Maintain and operate basic Virtual Machine related tasks in VMware ESXi virtualized environments • General Understanding of Windows Server environments and related services • Develop and maintain PowerShell scripts for automation and reporting • Support Microsoft Office / Microsoft 365 applications • Document IT procedures and contribute to continuous improvement initiatives • Purchase, set up, and deploy new IT hardware and software

🎯 Requirements

• 5+ years of Experience as an IT Support Engineer, Systems Engineer, or similar role • Hands-on experience with Microsoft Intune, Exchange Online, VMware ESXi, and Windows Server environments • Basic or moderate Networking Knowledge • PowerShell scripting skills for automation and administration • Solid troubleshooting and analytical skills • Service-oriented mindset with strong communication skills • Nice to Have Experience with Azure AD / Entra ID • Knowledge of ITIL-based IT Service Management • Relevant Microsoft, VMware, or IT certifications • Programming language skills

🏖️ Benefits

• Modern IT environment with opportunities for innovation • Professional development and certification opportunities • Competitive compensation and benefits package • Collaborative and supportive team culture • Opportunity to explore AI-enhanced IT processes