Arco Educação
1001 - 5000 employees
Arco é uma companhia brasileira focada em soluções educacionais para o ensino básico que desenvolve conteúdo, tecnologia e serviços para mais de 1.3 milhões de alunos e +5.000 escolas privadas de todo o país, abrangendo os segmentos da educação infantil ao ensino médio.
Junior Operations Analyst – Enrollments, Temporary
Job not on LinkedIn
🔥 0 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
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Arco Educação
1001 - 5000 employees
Arco é uma companhia brasileira focada em soluções educacionais para o ensino básico que desenvolve conteúdo, tecnologia e serviços para mais de 1.3 milhões de alunos e +5.000 escolas privadas de todo o país, abrangendo os segmentos da educação infantil ao ensino médio.
📋 Description
• Act as the institution's main point of contact and focal point for isaac’s enrollment process, managing expectations and leading alignment meetings; • Ensure schools are fully trained on isaac’s enrollment process through online training sessions and provide support for operational questions; • Manage the full setup and configuration process for enrollment operations, handling multiple schools simultaneously and meeting SLAs; • Ensure schools have an outstanding and delightful experience with isaac; • Identify and implement process improvements to increase efficiency and quality.
🎯 Requirements
• Strong communication skills (written and verbal) and ability to build client relationships; • Good organizational skills and ability to work autonomously; • High sense of urgency to prioritize multiple tasks in parallel, with a focus on quality, consistency of delivery, and attention to detail; • Familiarity with CRM systems or operational tracking tools; • Proactive and collaborative profile, open to feedback and continuous learning; • Basic knowledge of Microsoft Office and Google Workspace.
🏖️ Benefits
• Meal allowance and/or food voucher • Health and dental insurance • Transportation voucher • Extended maternity and paternity leave • Childcare assistance • Health and wellness support: partnerships with Wellhub and Zenklub • Education incentives • Discounts on airline tickets • Partnership for pet health insurance • Access to Arco educational materials for employees' children • Partnerships for MBA and postgraduate programs
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