Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running.

Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories.

In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.

Arc'teryx Equipment

Account Manager

Lead Arc’teryx's specialty retail in North Rockies region, enhancing brand experiences.

• As a Territory Manager at Arc’teryx, you will lead the work to bring Arc’teryx to life in Specialty Retail in the North Rockies, USA while supporting efforts to build our community in our Brand Stores and National Accounts.
• When successful, the Arc’teryx Guest will experience a seamless brand experience across your territory.
• In this role, you will scout out and work with the best Outdoor, Climb, and Ski retailers in your territory to bring our vision to life while supporting their success in sell through and community building.
• This role can be hired remote within Utah, Wyoming, Montana. Business operations occur on PST time zone. 
• The US Commercial team is accountable for delivering sales through all local channels.
• We meet the guest where they are shopping, and ensure Arc’teryx is represented in an authentic, consistent way.
• As the retail landscape changes, we will work together to evolve our approach with creativity and teamwork.
• Working closely with the best specialty retail partners in the following states: Utah, Wyoming, Montana, Idaho.
• Translating the seasonal strategy to sell-in and marketing plans to secure pre-orders and a commitment from our specialty base to bring future seasons to life on the retail floor with accompanying sell-through plans.
• Selling into new channels with our freshly launched in-house footwear.
• Training retail staff on our brand promise, seasonal vision, and product specifics so they can spread the Arc’teryx stoke and drive full price sell through with delighted guests.
• Connecting members of the Arc’teryx community – Brand Stores, Ambassadors, Regional Staff, National Account shop pros - in your territory through events and activations that build brand awareness and excitement.
• Managing your orderbook to ensure best possible fulfillment, satisfied partners, and in-season sales opportunities.
• Using experience and data to strengthen forecasts, planning, and product feedback to drive continuous improvement.
• Leading the North Rockies region with an emphasis on strategic account management while delivering the Arc’teryx wholesale vision.
• Traveling your territory to sell, stoke, and educate on the Arc’teryx brand and its offering (40% of your time will be travelling within your territory).

Territory Manager, North Rockies

Sales

Develop and maintain Salesforce CRM applications for Arc’teryx.

• Develop, deploy, analyze, utilize, and maintain software, tools, applications, and information systems to meet business requirements.
• Contribute to the development of the Salesforce CRM platforms, coach peer developers, and support activities.
• Collaborate with architects and the development lead on architecture and technology strategy.
• Communicate project and operation status, issues, risks, and resolutions in an agile development methodology.
• Provide coaching to peers on Salesforce development teams in all phases of the project life cycle.
• Build and architect solutions in Journey Builder, Email Studio, Automation Studio, and Cloud Pages.
• Understand marketing automation technology and Salesforce marketing cloud ecosystem of integrations.
• Work and build GDPR & CCPA processes within marketing cloud environments.
• Evolve the DevOps process with industry trends and best practices.
• Develop and manage integration endpoints from Salesforce platform.

Senior Application Engineer, Salesforce Marketing

Developing and maintaining Marketing application platforms using Salesforce technology.

• Collaborating with senior engineers to develop and implement solutions ensuring high-quality, timely delivery
• Supporting the maintenance and documentation of existing solutions, ensuring they remain robust and scalable
• Creating custom emails, templates and Cloud pages with HTML and CSS that render properly across different email clients, different devices and dark mode
• Building configuration changes including (but not limited to): Automation Studio, Journey Builder, integrations, API’s, Email Studio, Audience Builder, and subscriber management
• Building, utilizing, and configuring any Marketing Cloud customizations for Marketing Cloud Personalization and Data Cloud
• Performing proactive system maintenance and monitoring including security reviews, release updates, email monitoring, and optimizer
• Assisting in coaching and mentoring junior developers, fostering their growth and development within the team
• Engaging in continuous learning and exploration of new technologies to enhance our digital properties and improve efficiency
• Participating in code reviews, providing and receiving constructive feedback to maintain code quality and consistency
• Providing documentation, training, consulting and insights on Salesforce best practices, trends, and upcoming features to Arc’teryx teams

Application Engineer, Salesforce Marketing Cloud

Product Manager

Own the product lifecycle for the Omnichannel Platform enabling international retail.

• Accountable for owning the end-to-end product lifecycle of the Omnichannel Platform
• Steering the strategic product roadmap from discovery, design, delivery, and support
• Leverage industry leading skills in Retail Platform capability development
• Lead the effort in budget and resource planning
• Collaborate with senior business and technology leaders to shape vision and strategy
• Responsible for the platform’s lifecycle from cradle to grave
• Play a crucial role in shaping the platform used by all developers at Arc’teryx
• Opportunity to learn, shape and grow services that power Arc’teryx growth over the next decade

Senior Product Manager, Omnichannel Platform

Community Manager

Drive brand awareness through community marketing in the greater New York metropolitan area.

• Drive brand awareness in your region through community marketing: events, brand ambassadors, product seeding, and social media.
• Collaborate with the brand marketing team to develop your region's yearly strategic direction for the Community Marketing program.
• Network with regional organizations, ambassadors, and local businesses to inspire participation in outdoor activities and increase brand understanding.
• Lead regional community marketing strategy, execution, and leadership for all brand and outlet Arc’teryx stores.
• Plan and execute local marketing campaigns to reach target consumers and endemic audiences.
• Present and enroll in-season brand initiatives and briefs to regional teams.
• Recruit and manage a team of regional ambassadors, athletes, and strategic partnerships on regional events.
• Lead project management of regional events, including vendor management and event execution.
• Develop and manage regional product seeding plans aligned with the North America seeding strategy.
• Increase brand awareness and traffic to local stores through in-store event support.

Community Marketing Manager - New York

Salesforce Developer

Develop and maintain Salesforce solutions to meet business needs in a global marketplace.

• Develop, deploy, analyze, utilize, and maintain software, tools, applications, and information systems to meet business requirements
• Contribute to the development of Salesforce CRM platforms and other domain-related application technologies
• Coach peer developers, support activities, and contribute to the technology strategy
• Contribute to application development and architecture, design methodology, and technology strategy alongside architects and development lead
• Provide documentation, training, consulting, and insights on Salesforce best practices, trends, and upcoming features
• Lead proactive system maintenance and code monitoring including security reviews, release updates, and code reviews of other developers
• Analyze Salesforce technical debt and propose solutions and implement them.

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