Senior Business Systems Administrator

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Arctic Wolf

1001 - 5000 employees

Founded 2012

The cybersecurity industry has an effectiveness problem. Every year new technologies, vendors, and solutions emerge, and yet despite this constant innovation we continue to see high profile breaches in the headlines. All organizations know they need better security, but the dizzying array of options leave resource-constrained IT and security leaders wondering how to proceed. At Arctic Wolf, our mission is to End Cyber Risk through effective security operations. To achieve this, we believe that organizations must do three key things:

📋 Description

• Work with Business Applications Leadership and Internal Stakeholders to identify needed system changes and partner on adoption and change management • Manage new releases of Salesforce and efficiently roll out new features • Configure and maintain custom objects, record types, fields, page layouts, formulas, data validation rules, Flows, approval processes, installed packages, etc. within Salesforce • Configure and maintain Visualforce pages, Apex code and Lightning Components • Configure and maintain Salesforce CPQ environment • Create new reporting capabilities and respond to ad-hoc reporting requests as needed • Manage all processes that impact / relate to the Salesforce application platform • Identify production risks and areas for improvement; prioritizes, designs and facilitates successful implementation and adoption of new processes • Responsible for maintaining system security and integrity • Troubleshoot all outages and produce root cause analysis reports as needed

🎯 Requirements

• 7+ years Salesforce administration and/or development experience • Salesforce Administrator Certification required • Obtainment or pursuit of Salesforce Advanced Administrator Certification or Platform Developer I Certification preferred • Experience with Salesforce CPQ • In-depth knowledge of the standard capabilities of Salesforce • Experience with JavaScript, Apex, SOQL and HTML • Detail oriented and self-starter with strong written and interpersonal skills • Ability to work independently, as well as part of a team • Working knowledge of the Lead to Book Sales lifecycle within a SaaS company • Minimum expectation of a bachelor’s degree OR equivalent education/experience

🏖️ Benefits

• Equity for all employees • Flexible annual leave, paid holidays and volunteer days • Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance • Fertility support and paid parental leave • Employee Assistance Program

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