Service Team Leader – Floor Manager

🕒 January 30

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Areas Deutschland

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2009

👥 B2C

B2C • Food & Beverage • Travel

Areas Deutschland is a leading expert in travel gastronomy, offering culinary diversity in a pleasant atmosphere at various transportation hubs worldwide. With over 1,900 locations including airports and train stations, Areas serves around 350 million guests each year, providing tailored food and beverage offerings suited to each location. The company partners with over 150 brands and focuses on redefining hospitality for travelers.

📋 Description

• Create daily duty and shift schedules in coordination with the F&B Assistant. • Support our F&B Assistant in staff supervision. • Onboard and train new employees. • Supervise apprentices in the service department. • Contribute to the optimization of workflows. • Work in guest service, from table service to sales activities in the restaurant. • Handle guest inquiries and complaints via the POS system. • Order supplies and carry out inventory checks. • Implement measures to improve quality and increase revenue.

🎯 Requirements

• Ideally a completed vocational training in gastronomy or retail, or a comparable qualification. • Previous experience as a shift supervisor or in a comparable position is desirable. • Ideally some initial experience in personnel management. • Enthusiasm for guest service. • Good spoken and written German and English skills.

🏖️ Benefits

• Above-average salary 💰 – Your responsibilities and commitment are fairly compensated according to the collective agreement. • Bonus payments 🎁 – Additional holiday and Christmas bonuses as appreciation for your performance. • Leadership role within the team 👥 – Be a role model, coordinate service operations and develop your team. • Flexible working hours ⏰ – Plan your team and shifts to suit operational needs and your life. • Stability and security 🛡️ – A reliable employer in an international environment. • On-site canteen 🍽️ – Enjoy tasty meals at discounted prices. • Free access to the swimming pool 🏊‍♂️ – A perfect way to unwind after work, right here in the park. • Free parking 🚗 – Commute relaxed without searching for a parking space. • Center Parcs discounts 🏞️ – Benefit from attractive offers for you and your family. • Restaurant discounts 🍷🍽️ – Save 20% and enjoy the culinary variety of our restaurants. • Training & development 🎓 – Training and programs to advance your professional skills and leadership.