Contract Instructor

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🔥 32 minutes ago

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Arise

WebsiteLinkedInAll Job Openings

201 - 500 employees

📦 Logistics

🏥 Healthcare

✈️ Travel

Logistics • Healthcare • Travel

Arise is a leading provider of virtual customer experience solutions, leveraging cutting-edge technology to deliver flexible and exceptional customer service across a range of sectors including retail, travel, gaming, healthcare, BFSI, and energy and utilities. With its proprietary GigCX platform, Arise integrates advanced AI chatbots and sophisticated analytics to enhance omnichannel strategies, supporting businesses in adjusting to shifts in customer patterns and improving customer retention. The company focuses on creating flexible work opportunities and enabling work-from-home operations, thus contributing to improved operational efficiency and customer support quality.

📋 Description

• Facilitate live virtual certification and training classes using Zoom and other online learning platforms. • Deliver course content in an engaging, interactive, and professional manner. • Foster learner participation and maintain a positive classroom environment. • Monitor learner progress and provide coaching, feedback, and support. • Administer quizzes, assessments, and attendance requirements in accordance with program guidelines. • Communicate effectively with Learning, Operations, and Program teams. • Maintain professionalism, confidentiality, and compliance with all client and Arise requirements.

🎯 Requirements

• Previous experience facilitating virtual or classroom-based training. • Strong presentation, communication, and facilitation skills. • Ability to engage adult learners in a virtual environment. • Comfortable using technology such as Zoom, PowerPoint, and learning management systems. • Excellent organizational and time-management skills. • Ability to work independently as a contractor while meeting project deadlines. • Customer service, contact center, healthcare, financial services, or technical support experience is a plus.

🏖️ Benefits

• Remote work from anywhere with a reliable internet connection. • Flexible scheduling options based on program needs. • Healthcare or Insurance experience preferred. • Competitive project-based compensation. • Access to ongoing instructor development and certification opportunities. • Dynamic and collaborative virtual learning environment.