Senior Mission Success Engineer

🕒 April 2

🇺🇸 United States – Remote

💵 $188k - $235k / year

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

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Armada

WebsiteLinkedInAll Job Openings

51 - 200 employees

📡 Telecommunications

🤖 Artificial Intelligence

🏢 Enterprise

💰 $47.3M Series A on 2023-12

Telecommunications • Artificial Intelligence • Enterprise

Armada is a company focused on enhancing connectivity and data management in remote environments through advanced technology solutions. With products such as Connect, Edge, and OpsAI, Armada enables seamless connectivity, robust data infrastructure, and real-world AI applications to address critical challenges in industries like oil and gas, public sector, manufacturing, mining, logistics, and telecommunications. The company leverages partnerships and technology like SpaceX/Starlink to bring digital solutions to over 40 countries. Armada's mission is to bridge the digital divide by offering innovative connectivity and compute solutions tailored for the most challenging environments.

📋 Description

• Lead end-to-end deployment of Armada platforms including Atlas, Galleon with AEP, and Leviathan AI Factory integrated with Bridge GPUaaS • Execute deployments within classified facilities and FedRAMP-regulated environments • Own infrastructure bring-up, platform configuration, security hardening, and production readiness validation • Make real-time technical decisions across hardware, networking, Kubernetes, storage, and GPU layers within cleared constraints • Serve as the primary technical point of contact for assigned federal programs post go-live • Own the long-term technical success, stability, and operational posture of deployed environments • Build trusted relationships with government engineers, mission owners, security teams, and integrators • Act as Armada’s on-the-ground technical authority for federal customers • Build, maintain, and actively drive Joint Success Plans (JSPs) for each assigned customer • Align deployment milestones, platform adoption, and operational maturity to customer business objectives • Use the Joint Success Plan as the primary framework for prioritization, execution, risk management, and value tracking • Regularly review progress against success plans with customer stakeholders and Armada leadership • Ensure JSPs inform deployment sequencing, adoption strategy, roadmap discussions, and expansion planning • Surface risks, dependencies, and blockers early and drive resolution with clear ownership • Support deployments operating under FedRAMP Moderate and High requirements • Partner with customer security and compliance teams on ATO, continuous monitoring, POA&M tracking, and audit readiness • Ensure Armada deployments align with NIST 800-53 controls and agency-specific requirements • Maintain strict adherence to clearance, need-to-know, and operational security standards • Accelerate time-to-value by enabling early mission workloads once authorization thresholds are met • Support transitions from prototype, pilot, or IL environments into sustained production deployments • Drive adoption of Atlas operational capabilities and Leviathan AI Factory workloads in support of mission needs • Ensure environments remain stable, secure, and production-ready • Proactively identify operational risks, security gaps, or scaling constraints • Coordinate with Product, Engineering, Security, and Support teams to resolve issues within federal constraints • Act as a senior technical presence in cleared environments, setting the standard for execution and professionalism • Mentor junior cleared FDEs, CSEs, and delivery engineers • Contribute to federal deployment standards, runbooks, and repeatable best practices • Partner closely with the Sr. Director of Customer Success & Delivery, Americas & US Federal on priorities and escalations • Work with Product, Engineering, Security, Compliance, and Government Programs teams • Provide structured field feedback to influence Armada’s federal product and delivery roadmap

🎯 Requirements

• 8+ years of experience in infrastructure, platform engineering, SRE, forward-deployed engineering, or technical delivery roles in US Federal environments • Active TS/SCI clearance required; Full Scope Polygraph strongly preferred • Demonstrated experience supporting FedRAMP-authorized platforms, including ATO and continuous monitoring • Strong technical foundation in AI infrastructure, edge compute, data center systems, cloud platforms, and GPU-accelerated workloads • Proven ability to own both hands-on delivery and long-term program-level technical relationships • Strong written and verbal communication skills in classified and executive settings.

🏖️ Benefits

• Medical, dental, and vision (subsidized cost) • Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA) • Retirement plan options, including 401(k) and Roth 401(k) • Unlimited paid time off (PTO) • 15 paid company holidays per year