ASAPP
Artificial Intelligence • SaaS • Enterprise
ASAPP is a company focused on enhancing contact center operations through the implementation of advanced generative AI technology. Their solutions include the GenerativeAgent™, which automates complex interactions and boosts productivity by providing real-time assistance to support agents. ASAPP offers tools for speech analytics, self-service insights, and quality management, aiming to improve customer service efficiency while reducing agent turnover. By leveraging artificial intelligence, ASAPP aims to transform customer experiences and agent empowerment in some of the world's largest contact centers, providing seamless integrations and scalable support that mimics top-tier human agents.
Director - Channel Partnerships
Job not on LinkedIn
April 17
ASAPP
Artificial Intelligence • SaaS • Enterprise
ASAPP is a company focused on enhancing contact center operations through the implementation of advanced generative AI technology. Their solutions include the GenerativeAgent™, which automates complex interactions and boosts productivity by providing real-time assistance to support agents. ASAPP offers tools for speech analytics, self-service insights, and quality management, aiming to improve customer service efficiency while reducing agent turnover. By leveraging artificial intelligence, ASAPP aims to transform customer experiences and agent empowerment in some of the world's largest contact centers, providing seamless integrations and scalable support that mimics top-tier human agents.
📋 Description
• How We Work: Core Principles at ASAPP • At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. • We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. • We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship. • We're looking for a Director, Channel Partnerships, who will be responsible for building ASAPP's Channel Partnership Strategy.
🎯 Requirements
• 10+ years in B2B SaaS Partnerships within Enterprise and/or Contact Center space (AI/ML experience preferred) • Proven success navigating complex partner ecosystems (integrators, consultancies, resellers) • Track record of executing strategic vision to achieve revenue targets • Experience scaling partner programs from early-stage to maturity • Strong negotiation skills with understanding of legal and compliance considerations • Executive-level presentation and public speaking abilities • Established network of relevant partnerships, especially with emerging technologies and major marketplaces • Leadership skills with ability to drive cross-functional change • Collaborative approach working with Engineering, Product, Finance, Marketing and Sales • Financial modeling and experience with PRM/CRM tools preferred
🏖️ Benefits
• Equal opportunity employer • Disability assistance available
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