ASG Technologies
1001 - 5000 employees
🔒 Cybersecurity
☁️ SaaS
💰 Funding Round on 2017-04
Cloud Computing • Cybersecurity • SaaS
ASG Technologies is a leading provider of software solutions that empower businesses to modernize their IT operations and optimize their cloud strategies. Their products focus on hybrid cloud solutions, security and compliance, and automation efficiencies, enabling enterprises to streamline operations and enhance security amidst evolving market demands. With a strong emphasis on integrating mainframe and cloud environments, ASG delivers tools that not only secure data but also enhance productivity and innovation across various sectors.
Director of Customer Success
Job not on LinkedIn
🔥 17 hours ago
🇺🇸 United States – Remote
💵 $145k - $165k / year
⏰ Full Time
🔴 Lead
🏆 Customer Success
🦅 H1B Visa Sponsor
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
ASG Technologies
1001 - 5000 employees
🔒 Cybersecurity
☁️ SaaS
💰 Funding Round on 2017-04
Cloud Computing • Cybersecurity • SaaS
ASG Technologies is a leading provider of software solutions that empower businesses to modernize their IT operations and optimize their cloud strategies. Their products focus on hybrid cloud solutions, security and compliance, and automation efficiencies, enabling enterprises to streamline operations and enhance security amidst evolving market demands. With a strong emphasis on integrating mainframe and cloud environments, ASG delivers tools that not only secure data but also enhance productivity and innovation across various sectors.
📋 Description
• Build the Customer Success organization from the ground up. • Recruit, coach, and develop a high-performing team of Customer Success Managers. • Own GRR, NRR, renewals, expansion revenue, and customer health. • Implement customer health scoring, playbooks, KPIs, and forecasting. • Partner with Sales, Product, Engineering, and Support to improve customer outcomes. • Champion AI and automation to improve productivity and customer engagement. • Identify expansion opportunities across products and customer portfolios. • Create scalable processes that support company growth.
🎯 Requirements
• 7+ years of Customer Success, Account Management, or SaaS leadership experience • 3+ years leading customer-facing teams • Experience owning renewals, retention, and expansion revenue • Builder mindset with experience creating scalable CS processes • Strong executive communication and coaching skills • Comfortable using AI to improve productivity and decision making • Thrive in fast-paced, entrepreneurial environments
🏖️ Benefits
• an annual bonus • employer-paid benefits • L&D stipend • incentive pay for eligible roles
Apply NowSimilar Jobs
🕒 Yesterday
RR46 Family of Companies
51 - 200
Client Success Director leading franchise marketing growth initiatives at Flint Direct. Building relationships and fostering team accountability for long-term success.
🕒 Yesterday
Customer Success Specialist at Daktronics supporting onboarding and customer engagement for subscription services. Utilizing customer data to optimize the customer experience in a remote setting.
🕒 4 days ago
Director of Customer Success responsible for the post-sale customer experience across INNERGY ERP and Microvellum CAD/CAM. Leading a globally distributed team and driving adoption, retention, and long-term customer value.
🇺🇸 United States – Remote
💰 $44M Private Equity Round - Innergy on 2024-07
⏰ Full Time
🔴 Lead
🏆 Customer Success
🕒 4 days ago
Client Success Director responsible for strategic leadership and performance of key client relationships at Vori Health. Focus on health plans and enhancing client satisfaction and retention across accounts.
🇺🇸 United States – Remote
💵 $142k - $163k / year
💰 $15.1M Series A on 2021-07
⏰ Full Time
🔴 Lead
🏆 Customer Success
🕒 4 days ago
VP of Operations & Customer Success at B2B Realty managing operational performance and customer satisfaction. Driving retention initiatives and leading a multi-layer team in property management.
