Content Lead, Online Communities

2 days ago

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Ashby

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Ashby helps scaling companies achieve their ambitious growth targets. With Ashby, teams of all sizes can run a fast and efficient hiring process. Trusted by companies including Opendoor, Figma, Notion, Deel and Modern Treasury.

51 - 200 employees

📋 Description

• Shape Ashby’s organic Reddit presence by building and owning Ashby’s strategy for recruiting-focused Reddit communities. • Grow and energize our Recruiting Operations Slack Community to shape engagement and value for members. • Translate conversation into insight, synthesizing feedback to inform marketing and product strategies. • Keep a pulse on Ashby’s LinkedIn community by monitoring engagement and surfacing insights. • Build frameworks that scale, creating playbooks for community engagement and ensuring consistency. • Champion conversation as a brand pillar, helping Ashby be known for meaningful discussions. • Find new opportunities for community and conversation, designing frameworks for multiple “homes” over time.

🎯 Requirements

• You’re motivated by building something foundational. You see a Slack community not as a moderation project but as a signature brand pillar that you’ll shape, grow, and evolve. • You’re equally comfortable with big-picture strategy and end-to-end ownership, setting vision, defining cadence, and also rolling up your sleeves to bring it to life. • You get energy from people, bringing a real human spirit to every interaction whether 1:many in a forum or 1:1 in a close community group. • You have strong instincts for tone and timing. You know when a moment calls for transparency, humor, or restraint, and can represent Ashby with credibility in nuanced public conversations. • You’re naturally curious about what makes online communities tick; you don’t just participate, you analyze why something resonated, who influenced it, and how we can learn from it. • You can translate patterns into stories. When you notice a recurring Reddit critique or a new Slack trend, your instinct is to turn it into insight that shapes how Marketing and Product show up next. • You see the devil in the details. This role will require keeping a sharp eye on community application reviews, LinkedIn mentions, Slack conversations, Reddit threads, and more. • You can navigate chaos with clarity and organization. Community tooling is still catching up in helping operationalize workflows and unlock insights. • You find fulfillment in subtle wins: the well-placed comment, the thoughtful follow-up, the post that sparks 50 replies instead of 500 likes.

🏖️ Benefits

• Competitive salary and equity. • Opportunity to work with a talented and passionate team. • 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable. • Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅. • Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise. • Generous equipment, software, and office furniture budget. Get what you need to be happy and productive! • $100/month education budget with more expensive items (like conferences) covered with manager approval. • If you’re in the US, top-notch health insurance for you and your dependents with all premiums covered by us, and a 401k match.