Claims Adjuster

🕒 February 25

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Logo of Aspire General Insurance

Aspire General Insurance

1001 - 5000 employees

Founded 2013

💸 Finance

🤝 B2B

☁️ SaaS

🔥 Funding within the last year

💰 Debt financing on 2025-09

Finance • B2B • SaaS

Aspire General Insurance is a U. S. -based auto insurance carrier that specializes in affordable, non-standard and standard personal auto policies. The company provides digital-first services — including producer and insured portals, quoting, endorsements, payments, and claims handling — and partners with insurance producers and agencies to distribute coverage. Aspire emphasizes speed, flexibility, and reliable customer support (including Spanish-language service) through a modern platform and streamlined workflows.

📋 Description

• Successfully complete all assigned claims training programs in a classroom setting • Engage actively in learning sessions, demonstrating a clear understanding of the material covered • Investigate automobile claims thoroughly to gather relevant information • Evaluate claims to determine their validity and potential payout based on policy terms and conditions • Resolve automobile claims efficiently and in a timely manner, ensuring customer satisfaction • Ensure ongoing adjudication of claims within company standards, industry best practices and all state and federal regulations • Stay updated on changes in regulations and company policies • Document all investigations, evaluations, recommendations, and action plans accurately • Maintain detailed and organized records in the claims management system • Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation • Communicate effectively with claimants, policyholders, and other stakeholders through written and verbal means • Regular and predictable punctuality and attendance • Perform other duties as necessary to support the claims department and organizational goals.

🎯 Requirements

• A 4 year college degree or at least 1 year industry experience • Must have strong communication skills • Must have strong written communication skills • Must be able to multi-task • Must be able to pass a background check • Must have a disciplined approach to all job-related activities • Must have a solid foundation of personal organization, sound decision making and analytical skills, strong interpersonal and customer service skills • Ability to work in a fast paced environment while managing multiple priorities simultaneously • Ability to achieve targeted performance goals • Ability to develop excellent working relationships with staff, clients, Partners and outside agencies • Ability to communicate with others in an effective and friendly manner, one that is conducive to being a conscientious team member, fostering a spirit of good will, indicative of a professional environment and atmosphere • Ability to be a team player and work cohesively with other Company Partners and Companies staff to achieve company goals • Able to represent the company in a professional manner and contribute to the corporate image • Able to consistently provide excellent client service.

🏖️ Benefits

• Medical • Dental • Vision • HSA* • PTO • 401k • Company observed Holidays

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