Senior Claims Adjuster

Job not on LinkedIn

🕒 February 25

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Logo of Aspire General Insurance

Aspire General Insurance

1001 - 5000 employees

Founded 2013

💸 Finance

🤝 B2B

☁️ SaaS

🔥 Funding within the last year

💰 Debt financing on 2025-09

Finance • B2B • SaaS

Aspire General Insurance is a U. S. -based auto insurance carrier that specializes in affordable, non-standard and standard personal auto policies. The company provides digital-first services — including producer and insured portals, quoting, endorsements, payments, and claims handling — and partners with insurance producers and agencies to distribute coverage. Aspire emphasizes speed, flexibility, and reliable customer support (including Spanish-language service) through a modern platform and streamlined workflows.

📋 Description

• Investigate, evaluate, and resolve automobile claims in a timely and efficient manner • Document investigations, evaluations, recommendations, and plans of action • Ensure ongoing adjudication of claims within company standards, industry best practices and all state and federal regulations • Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation • Exhibit exceptional customer service • Maintain positive customer relationships, and exhibit a courteous and professional demeanor • Maintain a reliable system of keeping files current and be caught up on claim tasks and diaries • Be able to handle any and all types of automobile insurance claims regardless of the level of complexity, severity of injuries, or number of features • Evaluate and settle a wide level of injury claims including soft tissue injuries, serious injuries involving hospitalization, fatalities, etc • Effectively manage litigated files throughout the entire litigation process • Exhibit a high degree of decision making and require minimal supervision with regards to liability decisions and injury evaluations • Act as a mentor for adjusters with less experience and assist in the training and development of claims staff • Maintain a high level of productivity • Respond to timely to customers’ inquiries and to requests by management • Minimize customer complaint calls • Regular and predictable punctuality and attendance • Comply with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follow Aspire General Insurance Company/partner’s policies, procedure and work rules • Other duties as necessary.

🎯 Requirements

• Three plus years’ experience in Property and Casualty insurance industry • Must have a clear understanding of insurance industry practices, standards and terminology • Experience handling both auto property damage and injury claims • Must be able to pass a background check • Must have a disciplined approach to all job-related activities • Must have a solid foundation of personal organization, sound decision making and analytical skills, strong interpersonal and customer service skills • Ability to work in a fast paced environment while managing multiple priorities simultaneously • Ability to achieve targeted performance goals.

🏖️ Benefits

• Medical • Dental • Vision • PTO • 401k • Company Observed Holidays

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