Software Solutions Manager

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Aspire Technology

51 - 200 employees

Aspire Technology delivers end-to-end network optimisation services and software solutions to Mobile Network Operators, Managed Service Providers and Technology Partners.Our multi-vendor, multi-technology solutions provide an independent perspective, achieving major improvements in network performance, increasing quality of experience, and generating significant CAPEX and OPEX savings. Our nSpire SaaS solution is truly the next generation of Customer Experience Management (CEM). In addition to delivering traditional CEM business cases, nSpire delivers improved customer satisfaction levels, while increasing NPS. The solution offers value based services to subscribers via the nSpire Smartphone App. By offering enhanced services to the end customer, nSpire increases NPS while reducing support & operational costs.

📋 Description

‱ Define, develop and maintain commercial software and service offerings based on Aspire capabilities, including ATAP, Oracle Unified Assurance, AI, Automation and Digital Infrastructure solutions ‱ Translate customer challenges and market requirements into scalable, market-ready offerings with clear value propositions and business outcomes ‱ Support Sales teams in identifying, qualifying and developing software-led business opportunities ‱ Engage with customers to understand business, operational and technical requirements and align Aspire solutions accordingly ‱ Design end-to-end solutions to address customer needs and support Aspire's strategic objectives, working together with Sales, CTO and Operations ‱ Conduct customer workshops, discovery sessions and technical presentations to position Aspire's solutions and services ‱ Develop solution proposals, Statements of Work (SoW), business cases and ROI models to support opportunity development and deal closure ‱ Drive and support RFP, RFQ and RFI responses, ensuring technical compliance and differentiation of Aspire's offerings ‱ Identify opportunities to convert bespoke customer engagements into repeatable solutions, managed services and recurring revenue offerings ‱ Work closely with Sales, CTO and Operations to evolve Aspire's software portfolio and solutions roadmap ‱ Collaborate with Oracle and other strategic technology partners to develop joint solutions and support go-to-market initiatives ‱ Monitor market trends, customer feedback and competitive developments to identify new growth opportunities and innovative software, AI and automation solutions

🎯 Requirements

‱ At least 5 years of experience in software solutions, telecommunications, cloud, automation, observability or related technology domains ‱ At least 5 years of experience in a customer-facing role such as Solution Architect, Pre-Sales Engineer, Technical Consultant, Project Manager or Business Development Manager ‱ Proven experience designing and positioning complex software solutions for enterprise customers ‱ Experience translating customer requirements into solution architectures, Statements of Work, proposals and business cases ‱ Experience developing or packaging commercial offerings and bringing new solutions to market ‱ Strong commercial awareness with the ability to balance customer value, technical feasibility and business objectives ‱ Knowledge of telecommunications networks, digital infrastructure and operational support systems is highly desirable ‱ Experience with network automation, assurance, observability, analytics or AI-driven solutions is an advantage ‱ Experience with Oracle Unified Assurance or comparable software ecosystems is an advantage

đŸ–ïž Benefits

‱ Flexibility in terms of work location in Europe ‱ Flexible working hours ‱ A competitive salary with performance related bonus ‱ Extensive technical and business mentoring ‱ Opportunity to travel internationally ‱ Opportunity to work in newly emerging technologies

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