Salesforce Reporting Analyst – Pharma

🕒 March 9

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Business Intelligence Analyst

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AssistRx

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

⚕️ Healthcare Insurance

💊 Pharmaceuticals

☁️ SaaS

Healthcare Insurance • Pharmaceuticals • SaaS

AssistRx is a company that specializes in providing technology-enabled solutions and expertise to enhance patient access to therapy and improve healthcare outcomes. They offer integrated solutions for therapy initiation, patient support, and analytics, focusing on connecting all stakeholders in the specialty pharmaceutical industry, including patients, healthcare providers, specialty pharmacies, and life sciences organizations. AssistRx's platforms aim to streamline enrollment, reduce therapy disruptions, and utilize real-time data to improve the patient experience. Their solutions are designed to be flexible, interoperable, and scalable, enabling better results in the delivery and management of specialty therapies.

📋 Description

• Partner with internal teams and external pharmaceutical clients to gather and document reporting requirements. • Translate business needs into **clear user stories, technical requirements, and acceptance criteria**. • Create and manage **JIRA tickets for development teams** to build reports and dashboards. • Work with stakeholders to define reporting needs using **Salesforce data and operational program data**. • Maintain familiarity with Salesforce objects, fields, and relationships to ensure accurate reporting requirements. • Collaborate with developers to clarify requirements and answer data-related questions during report development. • Validate report outputs to ensure **accuracy, consistency, and alignment with stakeholder expectations**. • Investigate discrepancies when stakeholders report incorrect or unexpected numbers. • Support **User Acceptance Testing (UAT)** and confirm reports meet requirements prior to release. • Serve as a liaison between **operations, client services, product teams, and development teams**. • Facilitate meetings to clarify reporting requirements and communicate priorities. • Provide documentation, walkthroughs, and training for newly developed reports. • Manage multiple reporting requests in an **Agile development environment**. • Ensure documentation and requirements remain organized and accessible. • Support ongoing improvements to reporting processes and documentation standards.

🎯 Requirements

• Bachelor’s degree in **Business, Analytics, Information Systems, Healthcare Administration, or related field**, or equivalent experience. • 3+ years of experience in a **Business Analyst, Reporting Analyst, or Data Analyst role**. • Experience writing **requirements, user stories, and JIRA tickets for development teams**. • Strong analytical and problem-solving skills. • Ability to translate business needs into structured reporting requirements. • Strong communication and stakeholder management skills. • Experience working with **Salesforce reporting or Salesforce data models**. • Experience in **patient access programs, specialty pharmacy, pharmaceutical hubs, or drug manufacturer support services**. • Familiarity with **healthcare data, patient journey workflows, or therapy initiation programs**. • Experience working in **Agile environments with JIRA**. • Exposure to **SQL, Tableau, Power BI, or similar reporting tools**.

🏖️ Benefits

• Supportive, progressive, fast-paced environment • Competitive pay structure • Matching 401(k) with immediate vesting • Medical, dental, vision, life, & short-term disability insurance