Internal Billing – Revenue Cycle Specialist

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Assist World

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Assist World> Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote assistants across administrative, accounting, customer service, sales, social media, e-commerce, and industry-specific roles. They provide rapid discovery, matching, and onboarding, a management dashboard and dedicated account managers, and a satisfaction guarantee with rematch or refund options. Assist World serves businesses globally, emphasizes cost-effective, flexible staffing (part-time or full-time) with no long-term lock-ins, and promotes a bench of thousands of pre-vetted assistants for scalable teams.

📋 Description

• Own the full revenue cycle for the practice, front and back office — charge entry, check-in, claim creation, claim submission, payment posting, and AR workflows. • Review claims for accuracy and identify billing issues prior to submission. • Investigate and resolve claim rejections, denials, and underpayments; submit corrected claims and appeals as necessary. • Review and work accounts receivable aging reports to ensure timely reimbursement. • Serve as the primary point of contact for both patients and insurance payers — no external billing vendor hand-off. • Manage patient balances and collection activities in accordance with practice policies. • Contact patients regarding outstanding balances and establish payment arrangements when appropriate. • Process patient payments and maintain accurate, transparent account balances — no undisclosed charges or retroactive corrections to prior months' billing. • Reconcile payment discrepancies and research billing concerns. • Maintain accurate financial documentation and patient account records. • Serve as the primary contact for the practice's billing phone line. • Answer patient questions regarding deductibles, copayments, coinsurance, eligibility/benefits, outstanding balances, payment arrangements, and billing statements/charges. • Provide patients with copies of billing statements, itemized receipts, and payment histories upon request. • Explain billing information clearly, professionally, and compassionately to patients and families. • Resolve patient billing concerns promptly and escalate complex issues when necessary. • Monitor and report on key revenue cycle metrics to management, including Days in AR, AR Aging, Clean Claim Rate, Claim Creation/Submission Lag, Payment Posting Timeliness, and Patient Collection Performance. • Prepare and present clear reports for the CEO's weekly billing meeting; strong working proficiency in Excel and PowerPoint is required to build these reports independently. • Maintain compliance with HIPAA, payer guidelines, and all applicable federal and state regulations. Candidate must hold a current HIPAA certification. • Collaborate effectively with the Practice Manager, administrative staff, and CEO to resolve billing-related concerns and improve operational processes.

🎯 Requirements

• 2+ years medical billing / revenue cycle experience, with dedicated behavioral health billing experience — a hard requirement, not a preference • Direct, hands-on Medicare billing experience, ideally Medicare Part B, and the ability to work claims independently with no internal mentor • Current HIPAA certification • Comprehensive knowledge of the full billing lifecycle: claims management, payment posting, denials, collections, and AR • Strong understanding of behavioral health CPT coding, ICD-10 coding, insurance terminology, and payer guidelines • Exceptional customer service and phone/communication skills; professional and compassionate with financial conversations • Strong analytical, organizational, and problem-solving skills; comfortable owning the full cycle independently • Working proficiency in Excel and PowerPoint, sufficient to build AR aging, clean claim rate, and denial trend reports

🏖️ Benefits

• 100% REMOTE • $50 birthday bonus • $200 testimonial bonus • NO TRACKER. NO PROBLEM